Note: The job is a remote job and is open to candidates in USA. SPECTRAFORCE is the employer for this Principal Project/Program Manager role. The position leads multiple large, complex enterprise-level programs, coordinating cross-functional teams, stakeholders, vendors, budgets, governance, risks, and deliverables. It also provides executive-level communication, technical coordination, resource management, and team mentorship in a heavily matrixed environment.
Responsibilities
- Plan, develop, implement and manage multipleand or large complex programs on an enterprise level
- Coordinate inter-departmental functions in order to minimize delays work with programp/roject team members on a regular basis to review deliverables and ensure deadlines are met
- Identify, analyze and understand target audiences and their specific program needs
- Develop program strategy and supporting business case
- Lead/direct the development of the strategic approach for the program, its major time frames and a definition of its major deliverables to address needed goals and outcomes
- Develop the overall program plan and create high-level plans to guide detailed planning at the component level
- Lead the program management team in establishing program direction, identifying inter-dependencies, communicating program requirements, tracking progress, making decisions, and resolving conflicts and issues
- Confer with team to explain programproject and individual responsibilities for functions and phases of programs/projects
- Responsible for effective assignment and use of staff, contractors and consultants to maximize the application of their capabilities and their contribution value for cost to the program
- Manage and change assignments in the program within agreed upon decisionmaking authority
- Direct and coordinate activities concerned with implementation and carrying out objectives of programs
- Establish and monitor performance metrics and goals for programs, including process measures, outcomes measures and financial measures
- Document and present program results through operational reports, outcomes studies, presentations and publications
- Monitor all program project executions, progress to plan and production of major deliverables, intervening when necessary to review the current state and direct adjustments to plans and execution
- Own and make needed decisions to ensure the successful resolution of all issues, problems and changes within the program that do not alter or defer significantly from the agreed upon milestones and major deliverables
- Direct the development and maintenance of plans, practices and assignments to identify, quantify and contain the occurrence and potential impact of risks and risk events on the execution of a program and its likelihood of success
- Evaluate programs to ensure they meet program goals
- Identify specific program evolutionary needs andor changes and direct the development of appropriate approach, plans andor deliverable alterations focused on optimizing success and goal achievement
- Develop and manage budgets to control expenditures in accordance with budget allocations, together with the conformance to timing, limits and usage of funding as agreed upon in the spending plan for the assigned programs
- Ensure that programs meet appropriate regulatory and accreditation standards
- Ensure that the program fully cooperates with the organizational governance functions and provides oversight for the definition and exercise of regular iteration and reporting required by organizational governance policies
- Manage vendor relationships and negotiate, administer and monitor program contracts to ensure vendors meet service level agreements
- Serve as technical coordination point for projects and initiatives of high complexity and may lead multiple projects concurrently
- Accountable for ensuring that deliverables from business and technology partners are produced and approved according to multiple project schedules
- Accountable for managing allocated resources from multiple delivery partners while working within approved hours and scope
- Mentors and provides feedback to team members to create a highly functioning team in a heavily matrixed environment
Skills
- Remote in NC
- Shift: M-F 8-5 but able to be flexible an hour or two either way
- • Bachelors degree or advanced degree (where required)
- • 8 years of experience in related field
- • In lieu of degree, 10 years of experience in related field
- • 10+
- • Healthcare, health plan, payer, insurance, TPA, PBM, claims, enrollment, or benefits administration experience
- • 5 – 8 (Sr. PM) 10+ (Principal PM) years of project/program management experience
- • Led large-scale, complex programs with multiple concurrent workstreams
- • Demonstrated ownership of program integration across workstreams
- • Experience leading high-visibility initiatives with significant executive exposure
- • Leadership (Critical)
- • Evidence of leading, driving, influencing, aligning, and resolving issues
- • Demonstrates ownership and accountability, not just project administration
- • Able to operate effectively in ambiguity and create structure
- • Progressive increase in scope, complexity, and responsibility throughout career
- • Strong stakeholder management skills clearly demonstrated
- • Experience working directly with Directors, VPs, and Executive leadership
- • Proven ability to influence decisions and manage competing priorities
- • Strong communication and executive presence
- • Evidence of managing work across both IT and business organizations:
- • IT / Technology
- • Operations
- • Legal / Compliance / Risk
- • Customer Service / Call Center
- • Finance
- • Training / Organizational Readiness
- • Other Business Functions
- • Led system implementations or business transformation programs, Experience leading governance forums, steering committees, or executive reporting
Benefits
- Remote in NC
- M-F 8-5 but able to be flexible an hour or two either way
Company Overview
Company H1B Sponsorship