Note: The job is a remote job and is open to candidates in USA. Drata is a mission-driven SaaS company that helps organizations earn and maintain customer trust through its compliance and security platform. The Principal Product Operations Manager will define and scale the operating model for Product, Design, and Engineering, leading planning, roadmap governance, portfolio insights, experimentation, reporting, and cross-functional alignment. The role partners with executive leaders to improve decision-making, execution, and organizational effectiveness at scale.
Responsibilities
- Own and evolve the product operating model, including planning frameworks, prioritization practices, governance mechanisms, decision-making cadences, and cross-functional collaboration norms
- Lead company-level product planning and roadmap operations, partnering with senior leaders to drive annual planning, quarterly planning, investment tradeoff discussions, commitment tracking, and executive communication
- Establish scalable mechanisms to improve visibility, accountability, and execution across the product development lifecycle, from idea intake through launch and post-launch measurement
- Drive portfolio-level insight and operational rigor by defining and tracking the health of strategic initiatives, product bets, delivery risks, and outcome attainment
- Partner with Product, Design, Engineering, GTM, and Customer teams to improve how customer feedback, market signals, and business priorities inform product decisions
- Build and operationalize executive-ready reporting on roadmap progress, product performance, organizational throughput, experimentation results, and key operational metrics
- Identify structural inefficiencies and lead high-impact initiatives to improve planning quality, process consistency, speed of execution, and cross-functional alignment
- Evaluate, implement, and optimize tooling, systems, and workflows that support product planning, collaboration, experimentation, analytics, and knowledge management
- Develop scalable frameworks for experimentation and learning, enabling teams to run effective tests, measure impact, and incorporate findings into product strategy
- Create and maintain durable documentation, standards, playbooks, and best practices for product and design operations
- Influence leaders at all levels through data-driven recommendations, strong operational judgment, and a clear point of view on how to improve organizational effectiveness
- Serve as a thought partner to product and functional leaders on organizational design, process maturity, and operational excellence
Skills
- 10+ years of experience in product operations, product management, strategy and operations, business operations, or a related discipline, with significant experience in high-growth SaaS and AI-first environments
- Demonstrated success operating at principal or director level or equivalent, influencing senior leaders and driving cross-functional change across complex organizations
- Deep expertise in product development lifecycles, product management practices, design collaboration models, and engineering partnership
- Strong experience leading portfolio planning, roadmap operations, prioritization processes, and executive-level business reviews
- Exceptional analytical and systems thinking skills, with the ability to translate data into strategic insights, operational recommendations, and clear decisions
- Strong command of product and business analytics ecosystems, including tools such as Segment, Amplitude, Productboard, Linear, Jira, BI platforms, and experimentation frameworks
- Experience designing scalable workflows and automations using tools such as Zapier, Retool, or similar platforms
- Excellent program leadership skills, including the ability to drive alignment across multiple stakeholders, manage ambiguity, and execute through influence rather than authority
- Outstanding written and verbal communication skills, with the ability to tailor messaging for executives, technical partners, and cross-functional audiences
- Bachelor's degree in Business Administration, Information Technology, Design, or a related field
- Advanced degree is a plus
Benefits
- Stock equity for every employee, providing shared ownership in company success
- Up to 100% employer-paid medical, dental, and vision premiums for employees and their dependents
- Comprehensive wellness benefits and healthcare concierge services
- 401(k) plan
- Company-paid life and disability insurance
- Tax-advantaged spending accounts
- Discounted voluntary financial benefit offerings
- Paid parental leave after six months of employment
- Kindbody fertility and family-building benefits
- Dedicated leave specialists to provide support through the parental leave and family-building process
- Generous annual stipends for professional and personal development
- Access to internal learning opportunities
- Flexible vacation policy
- Paid holidays
- Other perks to support rest, rejuvenation, and recovery
Company Overview
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