Note: The job is a remote job and is open to candidates in USA. Eino is building a connectivity intelligence platform for complex enterprise environments spanning Wi-Fi, private cellular, DAS, internet, and IoT. The Principal Product Engineer will combine customer engagement, network troubleshooting, product judgment, and hands-on software development to create scalable capabilities for network monitoring, root-cause analysis, automation, and security. The role will also contribute to product architecture, roadmap definition, and the delivery of production-quality features.
Responsibilities
- Work directly with enterprise customers, network operators, and internal teams to understand connectivity and operational pain points
- Investigate complex problems across Wi-Fi, WAN, internet, private cellular, DAS, IoT, and application connectivity
- Translate customer problems into scalable product capabilities rather than one-off fixes
- Design and build features for network monitoring, management, autonomous root-cause analysis, and future network-security products
- Prototype rapidly and contribute directly to the product through code, pull requests, tests, APIs, queries, data models, and user-interface improvements
- Use AI-assisted development tools to accelerate delivery while maintaining strong engineering judgment and code quality
- Work with network telemetry such as flow data, device metrics, events, logs, configuration data, packet-derived insights, and application-performance signals
- Improve how the product explains network problems to operators, IT leaders, and non-technical stakeholders
- Help define product architecture, technical priorities, and the longer-term product roadmap
- Establish repeatable approaches for turning field observations into shipped improvements
- Collaborate closely with engineering while remaining independently capable of building and validating solutions
- Help shape the culture and operating model of an early-stage product organization
Skills
- Job Type Full-time
- Experience 8 - 12
- Remote work policy On-site, Hybrid, Remote
- Visa sponsorship No
- Preferred Time Zone ET
- What we are looking for You have personally operated, designed, automated, supported, or troubleshot production networks. You understand that a customer report such as “the Wi-Fi is bad” may involve RF conditions, authentication, DHCP, DNS, routing, WAN performance, application behavior, device issues, or several interacting systems
- You are also a builder. You do not stop after writing a requirements document or recommending what engineering should create
- Strong Candidates Will Have Many Of The Following
- • Deep experience with enterprise networking, network operations, network observability, network automation, or network reliability
- • Strong understanding of networking fundamentals, including TCP/IP, routing, switching, DNS, DHCP, NAT, firewalls, VPNs, and network-performance analysis
- • Experience with enterprise Wi-Fi and the operational challenges of distributed physical sites
- • The ability to write, review, debug, test, and maintain software using languages such as Python, Go, TypeScript, or JavaScript
- • Experience working with APIs, telemetry pipelines, time-series data, event-driven systems, or observability platforms
- • A track record of building tools, integrations, automations, dashboards, diagnostic workflows, or production software used by real customers or operators
- • Experience speaking directly with customers and converting loosely defined complaints into clear technical and product problems
- • Strong product judgment and the ability to distinguish a broadly valuable capability from a customer-specific request
- • Comfort working in an early-stage startup where priorities evolve and individual contributors have significant ownership
- • The ability to communicate technical findings clearly to engineers, network operators, executives, and customers
- • Intellectual honesty and the discipline to separate evidence, assumptions, correlations, and confirmed root causes
- • High standards for software quality, including tests, observability, documentation, security, and maintainability
- Demonstrated product judgment and the ability to ship are more important than having held a particular title
- Particularly relevant backgrounds
- • Principal or Staff Network Automation Engineer
- • Network Software Engineer
- • Network Reliability Engineer
- • Network Observability Engineer
- • Customer Engineer or Solutions Architect who writes production code
- • NetDevOps Architect
- • Infrastructure Product Engineer
- • Wireless Network Architect with strong software experience
- • Network-security or telemetry engineer
- • Technical founder or early startup engineer in networking, infrastructure, or observability
- We are especially interested in candidates who have moved across traditional boundaries—for example, a network engineer who became a software builder, a customer engineer who regularly contributes to the product, or a product leader who can independently implement and ship features
- Helpful experience
- • Enterprise Wi-Fi platforms and wireless-assurance systems
- • Private LTE or 5G, DAS, CBRS, or cellular-performance monitoring
- • NetFlow, IPFIX, SNMP, syslog, streaming telemetry, or gNMI
- • Packet analysis, protocol analysis, or network-performance monitoring
- • Network automation tools such as Nautobot, NetBox, Nornir, Ansible, or Batfish
- • Observability technologies such as OpenTelemetry, Prometheus, Grafana, ClickHouse, or time-series databases
- • Network-security technologies such as Zeek, Suricata, eBPF, Cilium, Hubble, or Tetragon
- • Detection engineering, network behavior analytics, or security telemetry
- • Machine learning, probabilistic reasoning, knowledge graphs, or AI-driven diagnosis
- • Multi-vendor enterprise network environments
- • Building products for managed service providers, enterprise IT teams, or distributed physical locations
- Formal product-management experience is helpful but not required
- Experience in any of the following areas would be valuable:
Benefits
- On-site, Hybrid, Remote
- Work on difficult, unsolved problems at the intersection of enterprise networking, observability, AI, and security.
- Maintain direct access to customers and direct influence over the product.
- Contribute through both product leadership and hands-on software development.
- Work with a small team where strong individual contributors can have company-level impact.
- Help define an emerging category of autonomous connectivity intelligence.
- Meaningful ownership in an early-stage company.
Company Overview