Note: The job is a remote job and is open to candidates in USA. ELLKAY provides healthcare interoperability and data management solutions for healthcare organizations. The Principal Platform Engineer will own the design, implementation, and operational health of infrastructure across AWS, Azure, and on-premises environments, while serving as a technical bridge between Platform Engineering and SRE. The role focuses on infrastructure as code, deployment automation, observability, reliability, cost governance, security, and cross-team technical leadership.
Responsibilities
- Design, build, and maintain reusable Terraform modules to provision and manage infrastructure across AWS, Azure, and on-prem environments
- Establish IaC standards, module versioning strategy, state management practices, and review processes across engineering teams
- Drive migration of manually managed infrastructure to fully codified, version-controlled definitions
- Architect and implement CI/CD pipelines for containerized and Kubernetes-based services, from build through progressive production rollout
- Define deployment strategies (blue/green, canary, rolling) and the automation that supports them
- Partner with development teams to streamline the path from commit to production while maintaining safety and auditability
- Own configuration management tooling and practices across hybrid environments (e.g., Ansible, Chef, Puppet, or equivalent) to ensure consistency, repeatability, and drift detection
- Standardize secrets management, environment configuration, and golden image/baseline practices across cloud and on-prem fleets
- Design and implement observability patterns (metrics, logging, tracing) that provide actionable signal across distributed, hybrid-cloud services
- Define SLIs/SLOs in partnership with SRE and product teams, and build the dashboards and alerting that make them actionable
- Reduce mean-time-to-detect (MTTD) and mean-time-to-resolve (MTTR) through better instrumentation, not just more of it
- Act as a senior escalation point for complex production incidents, driving root cause analysis and durable remediation
- Lead or contribute to postmortems and translate findings into infrastructure, process, or tooling improvements
- Proactively identify and remediate reliability risk before it becomes an incident
- Design and implement cost governance practices — tagging standards, budget alerting, rightsizing, and reserved capacity strategy across AWS, Azure, and on-prem infrastructure
- Partner with Security to define and enforce infrastructure security guardrails (IAM least-privilege, network segmentation, secrets handling, compliance controls)
- Build automated policy enforcement (e.g., policy-as-code) so governance scales with infrastructure rather than depending on manual review
- Serve as the primary point of contact between Platform Engineering and SRE teams, aligning on standards, priorities, and shared tooling
- Mentor senior and mid-level engineers on infrastructure design, operational excellence, and IaC best practices
- Influence infrastructure architecture and technical roadmap at the organizational level
Skills
- 15+ years in platform engineering, infrastructure engineering, DevOps, or SRE roles, with demonstrated staff-level scope and impact
- Deep, production-grade experience with **both AWS and Azure**, plus experience managing **on-premises infrastructure** in a hybrid model
- Expert-level **Terraform** experience — module design, state management, workspace/environment strategy at scale
- Strong experience building CI/CD pipelines for **Kubernetes and Docker**-based workloads
- Hands-on experience with configuration management tooling (Ansible, Chef, Puppet, or similar)
- Proven track record implementing observability stacks (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, ELK/Splunk) and defining meaningful SLIs/SLOs
- Demonstrated experience leading production incident response and driving reliability improvements
- Experience designing cloud cost governance and security/compliance frameworks in a multi-cloud or hybrid environment
- Strong scripting/programming ability (Python, Go, or Bash) for automation and tooling
- Excellent cross-functional communication — able to work directly with SRE, security, and engineering leadership
- Experience with policy-as-code frameworks (OPA/Gatekeeper, Sentinel)
- Relevant certifications (AWS, Azure, CKA/CKAD)
- Experience operating infrastructure under regulatory or compliance requirements (SOC 2, HIPAA, PCI-DSS, ISO 27001)
- Prior experience in an on-call rotation for critical production systems
- History of mentoring engineers or leading infrastructure initiatives across multiple teams
Benefits
- Medical, Dental, and Vision benefits
- Employer-paid Life and LTD
- 401k w/ matching – once eligibility is met
- Work/life balance
- Paid Volunteer Program
- Flexible working hours
- Generous FTO
- Remote work options
- Employee Discounts
- Parental Leave
- Gym membership / Exercise class stipends
- Working with talented, collaborative, and friendly people who love what they do
- Professional growth within
- Innovation environment
- On site in HQ Free daily lunches
- Hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work
- For those who do not live within 40 miles of one of our offices, remote work may be considered for candidates whose skills and experience strongly align with the role
Company Overview