Note: The job is a remote job and is open to candidates in USA. Dice is seeking a fulltime Principal Network Architect responsible for the design, implementation, and long-term ownership of Next Generation 911 (NG911) network architecture. This role combines deep expertise in cloud networking, SIP/VoIP telephony, and mission-critical infrastructure, partnering closely with the NG911 Product Manager to deliver scalable and secure NG911 services.
Responsibilities
- Design and own end-to-end NG911 network architectures aligned with NENA i3 standards, ESInet integration, and state-specific requirements
- Architect and implement highly available AWS network solutions, including VPCs, Transit Gateway, Direct Connect, VPNs, load balancing, and security controls
- Lead SIP/VoIP and telephony architecture, including SIP trunks, SBCs, media gateways, call routing, failover, and migration from legacy voice systems
- Personally drive deployment and go-live activities for complex PSAP environments while developing repeatable standards, runbooks, and automation practices
- Ensure five-nines (99.999%) service availability, low-latency communications, and compliance with CJIS, NIST, CISA, and state NG911 requirements
- Serve as the primary technical liaison with state 911 agencies, ESInet providers, connectivity partners, and customer IT organizations
- Provide technical leadership across Cloud, Services, Support, and Engineering teams to enable scalable, repeatable deployments
Skills
- 10+ years of experience in network engineering, telecommunications, or infrastructure architecture, including principal- or lead-level responsibilities
- Deep hands-on expertise in AWS networking and SIP/VoIP telephony architectures
- Strong knowledge of IP networking, routing, switching, VPNs, QoS, and high-availability design
- Experience supporting mission-critical, highly available production environments
- Knowledge of NG911, ESInet environments, NENA i3 standards, and public safety technologies preferred
- Preferred certifications include AWS Advanced Networking Specialty, AWS Solutions Architect, CCNP/CCIE, and NENA ENP
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