Note: The job is a remote job and is open to candidates in USA. Avalara is an AI-first company that focuses on redefining the relationship between tax and technology. The Principal Functional Consultant will serve as a bridge between e-invoicing regulatory mandates and technical implementation teams, translating complex requirements into actionable designs while ensuring successful implementation across Avalara's E-Invoicing and Live Reporting ecosystem.
Responsibilities
- Partner with ELR mandate SMEs to understand evolving global e-invoicing requirements
- Translate regulatory mandates into standardized business and technical design artifacts
- Develop reusable implementation patterns, integration requirements, process flows, and solution blueprints
- Create living requirements documentation that evolves alongside regulatory changes
- Analyze customer Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and identify impacts from e-invoicing mandates
- Map business processes to ELR platform capabilities and ERP integrations
- Advise customers, partners, and other teams (e.g. product, integration, professional services, and business development teams) on best practices for e-invoicing adoption and compliance
- Support solution design workshops and discovery sessions
- Guide implementation teams (both internal and external), and integration teams through mandate-specific requirements and design decisions
- Support onboarding and deployment activities for new ELR customers and partners
- Provide consultation during project execution to ensure successful implementation outcomes
- Identify risks, gaps, and dependencies early and guide resolution across partners
- Be the primary contact between regulatory SMEs, product management, engineering, connector teams, implementation teams, and partners
- Facilitate requirement clarification and ongoing partner understanding
- Support internal and external partner enablement activities
- Contribute to training materials, implementation guides, and partner readiness programs
- Monitor mandate changes and assess impacts to existing designs and implementations
- Promote standardization across connector and partner implementations
- Identify opportunities to improve deployment efficiency, scalability, and customer experience
- Promote implementation of methodologies, frameworks, and reusable assets into business workstreams
Skills
- 10+ years of experience in ERP consulting, solution architecture, business analysis, product ownership, or enterprise software implementation
- Experience with Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes
- Experience with invoice lifecycle management, accounts payable, accounts receivable, procurement, and financial operations
- Experience translating requirements into technical designs and implementation guidance
- Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics 365, NetSuite, Workday, Infor, or similar platforms
- Strong stakeholder management and experience communicating complex technical concepts to a variety of audiences
- Experience working across all teams
- Experience with global e-invoicing, indirect tax compliance, CTC frameworks, PEPPOL, or digital reporting mandates
- Product ownership or product management experience
- Experience designing integrations, APIs, or enterprise application architectures
- Familiarity with SaaS implementation methodologies and partner ecosystems
- Experience working with system integrators, ISVs, or technology partners
- Knowledge of B2B transaction processing and electronic document exchange
Benefits
- Paid time off
- Paid parental leave
- Bonuses (for eligible employees)
- Private medical insurance (benefits vary by location)
- Life insurance (benefits vary by location)
- Disability insurance (benefits vary by location)
- Inclusive culture and diversity support
- 8 employee-run resource groups, each with senior leadership and exec sponsorship
Company Overview