Note: The job is a remote job and is open to candidates in USA. OutSystems is a leading AI Development Platform built for the enterprise, and they are seeking a Principal Forward Deployed Engineer to drive engagement with customers. This role involves solving complex business problems and ensuring the adoption of AI capabilities to achieve successful outcomes.
Responsibilities
- Deep Customer Embedding: operate as a dedicated resource embedded within customer teams to identify and activate new opportunities, finding and solving complex business problems
- Accelerate Adoption: actively drive the adoption of OutSystems Agentic capabilities to prevent slowdowns and ensure "agentic success" at strategic accounts
- AI-Native Delivery: Execute "Intelligent” Solution Delivery by integrating AI into the core of the team's daily work and solution design. Prototype fast, proving technical feasibility and business value
- Client Engagement: Lead transformational discussions and the growth strategy by managing executive relationships
- Business Development: Strategically identify opportunities to expand use cases. Work with the Account Teams to turn initial "lands" into lasting success stories
- Product Feedback Loop: Create a direct connection with the Product team, conveying field experience to evolve the product where gaps exist between capabilities and customer needs
Skills
- Proven experience performing Forward-Deployed Engineer responsibilities in complex enterprise environments, with a track record of building trust and driving delivery with customers
- Hands-on experience designing, building, and deploying custom AI solutions to production
- Strong experience with agentic AI, LLM-based workflows, RAG, and enterprise integrations
- Experience preparing and structuring enterprise data for AI use cases, including unstructured and semi-structured data
- Solid understanding of AI governance, security, guardrails, and compliance requirements in enterprise environments
- Strong consultative engineering skills, with the ability to turn ambiguous business problems into practical solutions and rapid prototypes
- Demonstrated ability to deliver measurable business outcomes, not just technical implementations
- Ability to work onsite with strategic customers as needed, travel expectation is up to 50%
Benefits
- Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.
- A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.
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