Note: The job is a remote job and is open to candidates in USA. ESCO Technologies is a company focused on providing engineering support in the power utility industry. The Principal Client Service Engineer will provide technical and application support on Doble products, assist in R&D, and engage with clients through training and consultation.
Responsibilities
- Provide technical and application support on Doble products, analysis of test results, training and consultation on power apparatus
- Support R&D related to application and product development
- Provide assistance to the field service and test department
- Publish technical articles and participate in various technical conferences sponsored by Doble and other industry organizations
Skills
- Bachelor's Degree in a technical discipline, preferably electrical engineering. This requirement can be waived for individuals with alternative technical training, specifically focused on power apparatus and familiarity with Doble products
- 10 years of utility or similar experience specifically focused on power apparatus
- Familiarity with Doble products
- Previous experience in the power utility industry and familiarity with electrical substation apparatus
- Understands diagnostic test techniques for high-voltage power apparatus
- A solid commitment to customer service is necessary
- The ability to conduct oneself in a professional manner
- Willingness to travel 30% of the time to both domestic and international locations
- The ability to multi-task and be flexible. The daily routine includes frequent client interactions. Job assignments frequently change to meet client needs
- The willingness to teach and work outdoors in energized substations
- Strong communication skills both written and verbal. The candidate must be able to clearly and concisely express their opinion
- Good presentation skills will be required to conduct product training, and technical presentations at various forums and to audiences with varying skill sets. Requires a solid command of the English language
- Fluency in another language is a plus
Company Overview