Note: The job is a remote job and is open to candidates in USA. ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter, faster, and better. The Principal Engineer will own the technical strategy, architecture, and hands-on delivery of the AI Security Governance Program across enterprise and platform AI tracks. The role will build and mature security controls, automate security operations, address AI-related risks, and provide technical leadership and mentorship.
Responsibilities
- Own the vision, strategy, and roadmap for the AI Security Governance Program across all five control pillars
- Architect controls across both the enterprise-AI and platform-AI tracks, keeping the two governance paths distinct and defensible
- Deploy, configure, and mature security controls hands-on — including AI detection and response, data security posture management (DSPM/AISPM), and data-path controls for unmanaged access
- Drive the shift from manual security operations to AI-automated workflows, building automation into every control rather than staffing around it
- Close the highest-severity gaps in AI data protection, agent permissions, and shadow AI
- Author and sustain the risk narrative and technical materials for CISO, board, and Audit Committee audiences to a standard of precision that never overclaims
- Provide technical leadership and mentorship to engineers and cross-functional partners, and bring data to every decision
Skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 15+ years of relevant experience in security and software engineering, including hands-on technical leadership, or similar experience with education
- Deep, current expertise in AI security — LLM and generative-AI threats, agentic-AI risk, prompt and response protection, AI/ML supply chain, and AI governance frameworks
- Strong architecture and engineering skills across cloud and SaaS environments, and the ability to build and operate controls directly, not only design them
- Experience with data security tooling (DSPM/AISPM, DLP, CASB) and identity/entitlement controls
- A track record of translating complex technical risk into executive-, board-, and auditor-ready narratives
- Strong problem-solving across security and software engineering, and the ability to apply data for diagnostics and to make the case for new solutions
- Working knowledge of compliance and regulatory standards, and experience in Agile practices
- Ability to build trusted relationships with security and engineering teams across the company
- You must be eligible for adjudication to access our US regulated market environments. Permanent residency or citizenship is required
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
- Flexible work persona (remote)
Company Overview