Note: The job is a remote job and is open to candidates in USA. Computacenter is a technology partner that helps organizations source, transform, and manage IT infrastructure. The Principal Consultant serves as a senior technical and client-facing subject matter expert, leading complex hyperscale data center fiber infrastructure engagements, including design, deployment, testing, quality assurance, troubleshooting, and standards compliance.
Responsibilities
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
- Identify and contact potential clients for new business engagements
- Build strong relationships with existing clients for repeat business
- Maintain frequent client communication, make regular client visits and ensure client satisfaction
- Conduct meetings with clients and management to determine project scope, budget, and timelines
- Develop business proposals, SOWs and other reports when required
- Negotiate project terms and conditions with clients as needed
- Implement product development initiatives to meet future client needs
- Identify project risks and challenges and develop resolution plans
- Schedule regular client meetings, process client invoices and review engagement letters
- Provide project trainings to clients as needed
- Identify business opportunities and convert them to projects
- Plan and manage multiple projects effectively
- Identify potential customers through networking, referrals, and communities
- Track project progress and identify and correct any delays
- Report project status to clients on regular basis
- Provide support in developing functional and technical specifications
- Act as the Fiber Subject Matter Expert (SME) for hyperscale data center design, deployment, commissioning, and remediation activities
- Lead and review structured cabling and optical fiber designs, including backbone, horizontal, inter-rack, and high-density connectivity architectures
- Provide technical guidance for single-mode and multimode fiber systems, including MPO/MTP and LC connectivity, polarity, loss budgets, pathway planning, labeling, and cable management
- Validate fiber infrastructure against applicable BICSI, TIA, ISO/IEC, and customer-specific data center standards and requirements
- Develop and review fiber test plans, methods of procedure (MOPs), acceptance criteria, and quality-control processes for large-scale deployments
- Provide expertise in Tier 1 and Tier 2 fiber testing, including optical loss testing, polarity/continuity validation, OTDR analysis, inspection/cleanliness, and troubleshooting of failed links
- Analyze fiber test results and field conditions to identify root cause, recommend corrective action, and drive closure of installation and performance issues
- Provide technical leadership to project engineers, technicians, subcontractors, and customer teams performing high-volume fiber installation and testing
- Review drawings, bills of material, fiber matrices, port maps, test documentation, and as-built records for accuracy and constructability
- Support client design reviews, technical workshops, proposals, SOW development, estimating, and solution recommendations related to data center fiber infrastructure
- Embrace and support Computacenter’s mission and core values
Skills
- Legally eligible to work in the United States
- Minimum of five (5) years of hands-on experience supporting fiber infrastructure in hyperscale data center environments
- Current BICSI Data Center Design Consultant (DCDC) certification required
- Current BICSI Registered Communications Distribution Designer (RCDD) certification required
- Demonstrated experience with high-density fiber design, installation, testing, commissioning, troubleshooting, and documentation in large-scale mission-critical environments
- Proven ability to lead technical troubleshooting and root-cause analysis across complex, high-volume fiber environments
- Ability to develop standards, best practices, installation procedures, testing methodologies, and acceptance criteria for large-scale fiber deployments
- Ability to interpret data center drawings, fiber matrices, cable schedules, rack elevations, port maps, and test reports
- Proficiency with fiber inspection and test equipment, including optical loss test sets (OLTS), optical power meters/light sources, and OTDR platforms
- Strong knowledge of fiber types, connector systems, MPO/MTP polarity methods, optical budgets, insertion loss, reflectance, and link performance requirements
- Expert-level knowledge of hyperscale data center fiber infrastructure and structured cabling systems
- Taking ownership of queries and managing through to a prompt resolution
- Demonstrate a creative and analytical approach to problem solving
- Performing as a credible capable professional and an expert in the relevant field
- Broad knowledge of the business benefits that technical solutions can provide
- Experience in dealing with and influencing multi -tier management
- Good working knowledge of relevant functional systems
- Experience of developing best practice policies and procedures for functional area
- Strong written and verbal communication skills
- Excellent interpersonal and communication skills with the ability to present in a group setting
- Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce)
Benefits
- Long-term career opportunities
- An attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind
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