Note: The job is a remote job and is open to candidates in USA. Alkami Technology is a digital sales and service platform provider for U.S. banks and credit unions. As a Platform Solution Engineer, you will own the technical configuration and backend build of customer environments during implementation, translating business requirements into scalable system configurations and collaborating with cross-functional teams to ensure successful project execution.
Responsibilities
- Translate business requirements into scalable system configurations aligned with best practices
- Configure and deploy backend settings for financial institutions using tools such as JSON and Postman
- Design sustainable solutions that balance customer requests with platform guidelines and long-term stability
- Partner closely with Implementation Managers to ensure requirements are clearly understood and accurately executed
- Collaborate with Activation Engineers to ensure configurations align with core integration requirements and constraints
- Provide client-facing support when deep functional or technical expertise is required
- Configure and validate third-party integrations during implementation
- Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports
- Test and validate new product functionality pre-GA to ensure quality and implementation readiness
- Maintain clear documentation of configuration decisions, constraints, and customer-specific setups
- Manage multiple concurrent implementations while maintaining strong attention to detail and quality
Skills
- 3+ years of experience in technical implementation, solution engineering, or backend system configuration within enterprise SaaS
- Proficiency working with APIs and backend configuration tools (JSON, REST APIs, Postman)
- Ability to translate business requirements into technical system configurations
- Strong written documentation skills
- Ability to manage multiple concurrent projects effectively
- Experience partnering cross-functionally with Product, Engineering, Implementation, and technical delivery teams
- Experience configuring or integrating with core banking systems or other regulated financial systems
- Knowledge of the bank or credit union deposit account opening and loans origination processes
- Experience testing new features or participating in pre-GA validation
- Familiarity with JIRA or similar ticketing systems
- Background in fintech or regulated financial services
Benefits
- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
Company Overview