Note: The job is a remote job and is open to candidates in USA. Archera is a company that empowers organizations to optimize their cloud costs through innovative FinTech solutions. They are seeking a Partner Platform Operations Manager to oversee the technical infrastructure for their partner ecosystem across major cloud platforms. The role involves managing cloud marketplace operations, serving as a subject-matter expert on the partner API, and collaborating with various internal teams to enhance operational efficiency.
Responsibilities
- Own cloud provider marketplace administration across AWS, Azure, and GCP, onboarding and maintaining listings and keeping them accurate, current, and fully documented
- Serve as the internal subject-matter expert on Archera's partner API, building robust documentation and scalable support processes as adoption grows
- Act as the point of contact for partner revenue-share processes, providing Partners and Finance with accurate, timely answers
- Support the team's daily purchasing and moneyback-guarantee execution, providing backup coverage as needed
- Partner with internal teams to surface operational tooling gaps and drive them to resolution rather than relying on manual workarounds
Skills
- 4+ years of experience in a technical operations, cloud, or FinOps role
- 3+ years of experience working with cloud service providers (AWS, Azure, GCP)
- Hands-on experience supporting an API-based product or solution, including API keys, REST endpoints, and versioning
- Proven success working cross-functionally with Finance, Engineering, Sales, and executive teams
- Experience filing bug reports and feature requests with product and engineering teams using Jira or a similar ticketing tool
- Fluency with LLM-based tools (e.g., Claude) as part of a daily workflow
- Certified cloud practitioner in at least one provider (AWS, Azure, or GCP) is a plus
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO and company holidays
- Remote-first culture
- Opportunity to shape and scale a category-defining FinTech platform
Company Overview