Note: The job is a remote job and is open to candidates in USA. RTX, the world's largest aerospace and defense company, is seeking a Platform Operations Engineer to join their ROCKS team. This role focuses on the reliability and performance of Kubernetes clusters while collaborating with internal teams to enhance platform capabilities and support various workloads.
Responsibilities
- Own day-to-day reliability, performance, and operations of Kubernetes clusters supporting active internal customer use cases (including GPU-enabled workloads)
- Partner directly with internal program teams to onboard new workloads, forecast capacity, and support scaling as usage grows
- Diagnose and resolve complex Kubernetes issues across the platform, escalating architecture-level problems to the Platform Engineering pillar when needed
- Build and improve observability — monitoring, alerting, and dashboards (Prometheus, Grafana) — to drive down MTTD/MTTR and improve service availability
- Work with our internal CI/CD partner team to support GitOps-based deployment (ArgoCD, Helm) for internal customers running their software factories on top of ROCKS-managed infrastructure
- Support infrastructure automation and scaling across bare-metal, VMware, and cloud-adjacent government environments
- Contribute ideas for platform enhancements based on what you see across internal customer usage patterns
Skills
- Typically requires a University degree or equivalent experience and a minimum of 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years experience
- The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
- Experience installing, deploying, monitoring, and supporting Kubernetes clusters on-premises and/or in the cloud — with platforms such as Rancher RKE2, Upstream Kubernetes, OpenShift, or VMware VKS/Tanzu
- Working knowledge of Kubernetes-adjacent tooling: Helm, Ansible, Terraform, Python, and Bash
- Experience with observability and monitoring tooling such as Grafana, Prometheus, Alertmanager, or Loki
- Experience deploying new cloud-native platforms in classified and/or unclassified environments
- Experience designing and operating highly available, secure, high-performing Kubernetes clusters at scale
- Experience with VMware, AWS GovCloud, or Azure for Government
- Experience with GitOps and Kubernetes package management (ArgoCD, Packer, Helm, Kustomize)
- Experience working in an agile/product-mode team alongside product owners and scrum masters
- Experience with CNCF-ecosystem components: service mesh, service discovery, package management, observability, runtimes, and security
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement
Company Overview