Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a healthcare organization that uses technology to improve health outcomes and help people manage health plans, benefits, and rewards. The Platform Operations Capability Analyst will manage operations for the Healthy Savings Perks and Discounts program, support Approved Product List administration across retailers, analyze platform data, collaborate with product and cross-functional teams, and present strategies and business reviews.
Responsibilities
- Primarily assigned to own operations for our Healthy Savings Perks and Discounts program enabling promotions for our member population
- As assigned, this position will support to maintain and/or enable Approved Product List (APL) across retailers working with cross-functional teams
- Collaborate frequently with the Product Team to help design, optimize, or solve technical hurdles
- Support data analysis to monitor and innovate relevant metrics on the platform and subsequently help bridge identified gaps with the Team
- Prepare and present strategies and business reviews to leaders and the broader Team
- Remediate, administer, and report APL related issues across the platform
Skills
- 3+ years of related work experience in operations
- 3+ years in consumer payments, healthcare, finance or related industry
- 3+ years of working on large data sources with a primary focus on data manipulation and governance
- Deep proficiency with MS Excel and/or SQL
- Experience using JIRA and other project management tools
- Working knowledge of retail SKU/UPC data
- Solid background using analytical tools SQL, R/ SAS, or Python, including data visualization tools (Power BI or Tableau)
- Proven ability to manage multiple tasks in a fast-paced environment
- Proven sound judgment, problem resolution, decision-making, & experience working under strict deadlines
- Proven excellent conceptual, problem solving, and analytical skills
- Proven great communication skills, experienced in storytelling and deck creation
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Flexibility to work remotely from anywhere within the U.S.
- Career development opportunities
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