Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with advanced AI-native platforms. The Platform Professional Services Associate Consultant will be responsible for planning, deployment, implementation, and operational support of the CrowdStrike platform and applications.
Responsibilities
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
- Assist customer with operationalizing all modules of the Falcon platform
- Troubleshoot customer issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- Develop scripting and application solutions using Falcon APIs
- Customer project planning and status
- Work closely and collaboratively with customer information technology teams
- Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
- Assist customers with the integration of CrowdStrike into existing tools
- Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
- Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral
- Ability to travel up to 25% of the time
Skills
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline
- 2 years of experience performing IT deployments or in an end user/customer environment
- Basic understanding of software deployment technologies
- Knowledgeable on Windows, Mac, and Linux platforms
- Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc
- Experience with communications and effective ability to build collaborative relationships
- Experience with presentation technical content to various audiences
- Experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proactive and thorough ability to manage work and prioritize customer projects
- High level of motivation; self-starter; results driven
- Potential for travel and assignment work exists
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
- Operating Systems: Windows, Linux, Mac
- Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Development: PowerShell, Python, Bash, Batch
- Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
- Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
- Database: SIEM, MSSQL, Splunk, LogScale
- Identity: Identity, Active Directory, Azure-AD, SSO
- Cloud: AWS, Azure, and GCP
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off
Company Overview