Note: The job is a remote job and is open to candidates in USA. Spok is a healthcare communications company seeking a Platform Development Manager to lead engineering for the Care Connect Suite Platform and Voice Connect products. The role manages distributed development and QA teams, directs Kubernetes-based platform and IVR architecture, and oversees planning, delivery, quality, security, and production support.
Responsibilities
- Lead the Platform and Voice Connect engineering team within the Care Connect Suite
- Partner with Product Management and the Platform Architect to define priorities, architecture, and delivery plans
- Provide technical direction for Kubernetes-based Platform architecture, deployment models, and Voice Connect IVR design
- Own key architecture components and guide engineering execution across platform and voice workstreams
- Lead Scrum/SAFe planning, backlog management, dependency coordination, and delivery risk tracking
- Ensure releases meet quality, security, compliance, documentation, testing, and deployment standards
- Lead production issue resolution and support lifecycle activities from design through modernization
- Manage and mentor distributed engineering and QA teams while promoting accountability and technical excellence
Skills
- Bachelor degree
- 5+ years managing software engineering teams, including distributed/global locations
- 8+ years in software development or development-testing, with direct experience in platform/infrastructure engineering
- Experience partnering with architects and product management to define technical roadmaps and set delivery priorities
- Experience with Service-Oriented Architectures and API gateways
- Experience with secure development practices and standards-based Identity and Access Management
- Agile/Scrum development required
- Experience working cross-functionally to align work-product deliverables and mitigate conflict across multiple teams
- Ability to identify, own, and solve problems independently or as part of a team
- Experience mentoring and coaching engineers; strong communication, documentation, and reporting skills
- Experience creating, executing, and reviewing user stories, development schedules, and test automation
Benefits
- Flexibility to balance quality work and personal lives
- Three robust health, pharmacy, vision and dental care plans
- Health savings account option
- Wellness benefits
- Financial wellness benefits
- Retirement benefits
- Family support benefits
- Continuing education benefits
- Time off benefits
- Learning and development opportunities
Company Overview
Company H1B Sponsorship