Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Wellness resources
We're Hiring: Remote Pharmacy Technicians Full-Time
Must reside in OH, NC, SC, GA, FL, or VA
Remote | Growth Opportunities
Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare members—all from the comfort of home?
PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and we're looking for full-time Pharmacy Technicians to join our high-performing remote team.
What You'll Do:
Assist Medicare members with rejected pharmacy claims
Work directly with providers and pharmacies to process prior authorizations
Complete outbound service calls for adherence and refill reminders
Manage escalated service issues and ensure accurate resolution
Document workflows and maintain compliance with quality standards
Thrive in a fast-paced virtual call center environment
What You Bring:
Registered or Certified Pharmacy Technician (required)
2+ years retail pharmacy experience (required)
2+ years customer service experience (required)
High attention to detail, problem-solving skills, excellent customer service skills, and empathy
Comfortable with Microsoft Word, Excel, and virtual workflows
Managed care or PBM experience is a plus, but not required
Bilingual (English/Spanish) is a plus
Work Environment Requirements:
As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls:
Your work area must be separate from common living spaces, such as kitchens or living rooms.
If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place.
Headsets and a secure internet connection are required to ensure professional and confidential communication.
What We Offer:
Fully Remote Work Environment
17 Days of PTO per year (after 90-days of employment)
Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day
Health Insurance Support: Up to $300/month plus a $500 bonus every 6 months
401(k) Matching: 3.5% after 6 months, with a 2-year vesting period
Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles
Mission-driven culture and supportive leadership
Schedule:
Full-Time Roles Monday - Friday 9am-6pm
Important:
To be considered, you must reside in one of the following states:
Ohio,
North Carolina,
South Carolina,
Georgia,
Florida
Virginia
Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessible—one member at a time.
Salary: $14.00 - $21.00 per hour based on experience
Work Location: Remote
Salary: USD 21 per hour
Experience: 2 years required