Note: The job is a remote job and is open to candidates in USA. CrossCountry Consulting is an advisory firm providing solutions across accounting and risk, technology-enabled transformation, and transactions. The People Operations Senior Coordinator provides day-to-day HR operational support, serves as the HR point of contact for the Internal Operations practice, and coordinates employee lifecycle programs including onboarding, performance management, engagement, recognition, and offboarding.
Responsibilities
- People Operations Support: Provide administrative and operational support to the Sr. Manager team across core people programs — performance cycles, calibration, promotions, and engagement initiatives — managing logistics, communications, and data tracking
- Internal Ops Practice Partnership: Serve as the primary HR point of contact for the Ops practice; handle routine inquiries, triage requests, escalate complex matters to the Sr. Manager, and foster trusted relationships with employees and managers
- Onboarding & Offboarding: Coordinate onboarding logistics for Ops practice new hires and transfers. Support offboarding through exit interview scheduling, Workday updates, and departure documentation
- Performance Management Administration: Administer performance review cycles including timelines, communications, and completion tracking. Maintain accurate Workday records for PIPs, development plans, and promotions
- Employee Programs & Operations: Administer spot bonus nominations, Core Value recognition, engagement survey logistics, and PTO/Basic Expectations monitoring. Coordinate immigration visa tracking and work authorization updates for the Ops practice
- Communications & Documentation: Draft and distribute HR communications, templates, and process guides
- Project Coordination: Support firmwide and practice-specific people programs as assigned, including logistics, stakeholder communications, and deadline tracking
Skills
- 3–5 years of progressive HR, People Operations, or HR coordinator experience, preferably in professional services or consulting
- Experience supporting HR programs — performance reviews, onboarding, engagement surveys, or recognition — in a coordination or administrative capacity
- Strong organizational and multitasking skills; able to manage concurrent deadlines with minimal supervision
- Excellent written and verbal communication skills; high level of discretion and professionalism with sensitive and confidential employee information
- Bachelor's degree in Human Resources, Business Administration, or related field required
- This role is open to US-based candidates only; remote, hybrid, and in-office arrangements considered per firm policy
- Service-oriented partner who builds trust through responsiveness, consistency, and care
- Organized multitasker who manages competing priorities with composure and efficiency
- Clear, professional communicator across all organizational levels
- Eager learner who proactively builds HR knowledge and improves processes
- Collaborative across HR functions and with cross-functional stakeholders
- Innovative and AI-curious, with a drive to make HR smarter and more impactful through technology
- Composed and empathetic when navigating sensitive situations, including delivering difficult news and holding candid conversations, with professionalism and sound judgment
- Discreet and professional in all interactions, maintaining confidentiality with sensitivity
- Bachelors Degree required
- PHR or SHRM-CP in progress or recently obtained is a plus
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- 401(k) with company matching
- Generous parental leave policies
- Generous maternity leave policies
- Technology stipends
- Wellness reimbursement programs
- Remote, hybrid, and in-office arrangements considered per firm policy
Company Overview