Note: The job is a remote job and is open to candidates in USA. Cohere is a security-first enterprise AI company building foundation models and end-to-end products for real-world business problems. The People Operations Manager will own people data, headcount, attrition and cost reporting, employee records, benefits administration, data governance, and reporting automation while supporting the HRIS implementation and building scalable operational processes.
Responsibilities
- Own headcount, attrition and people cost reporting end to end
- Build the exec and board level reporting our leadership relies on
- Define what our metrics mean, rather than producing whatever is asked for
- Reconcile People and Finance headcount, and keep them reconciled
- Clean up the taxonomies that make reporting unreliable, starting with termination reasons
- Chase the data quality problems nobody has asked you to chase
- Build the checks that stop bad data entering in the first place
- Own our employee data model, definitions and governance
- Work with the HRIS team so the system supports the reporting we need
- Push and challenge current systems to meet your data vision
- Own US and global benefits administration, renewal cycles and open enrolment
- Own employee records, employment verification and data requests
- Support the front line team who handle day to day employee questions
- Automate the recurring reporting so it produces itself
- Give managers and leaders access to their own numbers
- Reduce the number of requests that need a person at all
- Produce reporting that stands up to audit and external diligence
- Work with Finance and IT on the controls and evidence our data needs to carry
- Design for a company several times our current size
Skills
- 5+ years of people analytics and reporting experience, within fast-paced, scaling environments
- Meaningful experience delivering people operations solutions across all aspects of the talent journey
- Experienced in HRIS implementation or migration
- Experience building reports from scratch
- Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data
- Effectively communicate data insights by explaining numerical findings, their source methodology, and rationale for discrepancies with alternative interpretations
- Write clearly and document by default
- Have run operations across multiple countries and entities, including EOR or contractor populations
- Are comfortable anywhere across the employee journey, from hire to exit
- Pick up new tools quickly and become the person others ask
- Enjoy building elegant solutions to messy operational problems
- Worked in Rippling, or implemented it
- Built reporting in a BI tool, or worked comfortably in SQL
- Been in a company through IPO readiness or SOC 2 and SOX preparation
Benefits
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!).
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
- Cohere is remote-friendly.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
Company Overview