Note: The job is a remote job and is open to candidates in USA. Chainalysis is a blockchain data platform focused on building trust in blockchains through innovative solutions. The People Operations Coordinator will manage employee lifecycle processes, ensure data integrity, and support compliance, all while enhancing the employee experience through automation and efficient systems.
Responsibilities
- Manage core employee lifecycle processes in Workday (hiring, internal job changes, exits), recommend process optimization and champion new HRIS processes as they roll out
- Serve as a first point of contact for employee inquiries, delivering timely and accurate support through our ticketing system
- Own data integrity across people systems by conducting regular audits and resolving discrepancies
- Identify opportunities to automate manual People processes using AI and workflow tools, and collaborate with the team to implement them
- Build and maintain the People team's internal knowledge base as a reliable, self-service resource
- Assist with benefit administration for colleagues across the globe
- Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
- Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
- Partner closely with cross-functional partners (Finance, BizTech, Legal, Security) to ensure successful resolution of process, program, or data issues
Skills
- The highest degree of integrity at all times
- Maturity & discretion when handling sensitive information
- Strong organizational, communication, prioritization, and project management skills
- Past experience using Google Suite and willingness to consistently learn about its new features and tools
- A team-first mentality and customer-oriented approach
- Demonstrated history of creative problem-solving
- Familiarity with the technologies we use (e.g. Workday, Atlassian, Google Workspace) from an end-user or process perspective
- Exposure to HR compliance programs and audits including evidence gathering and control documentation
- Experience in People (HR) Operations or a similar program management role
- Proven documentation, communications, and/or knowledge management skills
- Hands-on experience leveraging AI, automation, or agentic tools
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