Note: The job is a remote job and is open to candidates in USA. JayWay Travel Inc. is a global, fully remote travel company with a people-focused culture and team spanning more than 20 countries. The HR People Operations Coordinator will manage HR operations, compliance, employee lifecycle processes, systems, documentation, and team member support while gradually taking ownership of recruitment coordination and process improvement.
Responsibilities
- Maintain accurate records across various employment setups
- Ensure compliance with local regulations and internal policies
- Monitor and improve HR workflows and operational efficiency
- Provide reliable day-to-day HR guidance
- Manage onboarding and offboarding processes
- Prepare documentation and coordinate access
- Ensure smooth transitions at every stage
- Maintain structured, audit-ready HR records
- Act as a trusted point of contact for HR matters
- Provide clear guidance and timely resolutions
- Support engagement initiatives, milestones, and recognition programs
- Maintain HR systems and ensure data integrity
- Identify and implement operational improvements
- Develop and update HR documentation and SOPs
- Support recruitment processes and documentation
- Coordinate onboarding logistics for new hires
- Gradually take ownership of candidate screening, interview coordination, and hiring manager communication
- Contribute to improving recruitment workflows across regions
Skills
- We're seeking an experienced HR People Operations Coordinator with 3+ years of hands-on HR experience, ideally across multiple employment setups in the EMEA region
- Takes initiative and solves HR challenges proactively
- Delivers consistently accurate, high-quality work
- Owns and improves end-to-end HR processes
- Handles team member queries confidently and professionally
- Thrives in remote or distributed environments while maintaining operational excellence
- Full team member lifecycle management (onboarding, active employment, offboarding)
- HR documentation, compliance, and data accuracy
- HR systems, workflows, and operational processes
- Day-to-day HR support across multiple locations
- 3+ years of direct HR experience (non-negotiable)
- Experience working across multiple EMEA countries and employment models
- Solid understanding of full lifecycle HR practices and compliance
- Familiarity with standard recruitment processes, including interviewing
- Strong attention to detail and ownership-driven mindset
- Excellent written and verbal English communication skills
- Confidence using HR systems, spreadsheets, and digital tools
- Interest in automation and process optimisation
- Experience working in remote or distributed teams
Benefits
- Work across 20+ countries and expand your international HR expertise
- Increasing responsibility in HR operations and recruitment
- Company-paid equipment for your workspace
- Performance bonuses and appreciation initiatives
- Retreats and meetups with colleagues worldwide
- Fully remote work arrangement
Company Overview