Note: The job is a remote job and is open to candidates in USA. Refresco is a global independent beverage solutions provider serving retailers and beverage brands worldwide. The PE-QM Functional Analyst will lead the design, implementation, support, and continuous improvement of SAP S/4HANA Production Execution, Quality Management, and Laboratory Information Management solutions. The role partners with business stakeholders, vendors, architects, and technical teams to deliver compliant manufacturing and quality management capabilities.
Responsibilities
- Partner with manufacturing, quality, laboratory and operational business teams to understand business needs and translate them into functional requirements
- Facilitate workshops, process reviews, and solution design sessions with stakeholders
- Provide subject matter expertise for Production Execution, Quality Management, and Laboratory Information Management processes
- Build strong relationships with business SMEs, architects, vendors, and implementation partners
- Lead the design, configuration, testing, and deployment of solutions within:
- SAP S/4HANA Production Execution
- SAP S/4HANA Quality Management
- RealSPC Laboratory Information Management System (LIMS) (or LabVantage or similar)
- Analyze business requirements and develop functional specifications for enhancements, integrations, reports, interfaces, and workflows
- Ensure solutions align with enterprise architecture standards and business process governance
- Collaborate with technical teams and vendors to develop and implement system integrations and extensions
- Lead and manage medium to large-scale projects and enhancement initiatives
- Develop project plans, timelines, resource estimates, and implementation strategies
- Lead Design solutions across business teams, software vendors, system integrators, and internal IT organizations
- Monitor project progress, risks, issues, and dependencies while driving timely resolution
- Support system upgrades, releases, and digital transformation initiatives
- Provide functional support for production, quality, and laboratory management applications
- Troubleshoot complex business process and system issues
- Manage enhancement requests through intake, prioritization, design, testing, and deployment
- Identify opportunities for process optimization, automation, and standardization
- Support root cause analysis and corrective action initiatives
- Collaborate with software vendors and system integration partners to deliver project objectives
- Review solution proposals, estimates, and technical designs
- Ensure vendor deliverables meet business and technical requirements
- Participate in solution evaluations and technology roadmaps
- Ensure solutions comply with corporate policies, regulatory requirements, and industry standards
- Support audit readiness, validation activities, and documentation requirements
- Maintain functional documentation, process flows, training materials, and support procedures
- Promote best practices for system design, change management, and quality assurance
Skills
- Strong knowledge of: • Manufacturing execution processes • Production order management • Process manufacturing and discrete manufacturing operations • Shop floor integration • Quality planning and inspection processes • Quality notifications and corrective actions • Laboratory testing and sample management • Batch management and traceability • Master data management • Manufacturing compliance and regulatory requirements
- • Production Execution (PE)
- • Production Planning integration
- • Quality Management (QM)
- • Batch Management
- • Material Master and Master Data
- • Manufacturing integrations
- • Laboratory Information Management Systems (LIMS) like RealSPC
- • Laboratory workflows and data management
- • Quality data collection and analytics
- • SAP integration concepts
- • API and interface management through Integration Suite
- • Data analysis and reporting tools
- • Process mapping and documentation tools
- • Strong business process analysis skills
- • Ability to influence stakeholders across multiple organizational levels
- • Strong communication and presentation skills
- • Proven ability to lead cross-functional teams without direct authority
- • Continuous improvement mindset with a focus on delivering business value
- • Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain, Manufacturing, Quality, or related field
- • 5+ years of experience as a Functional Analyst, Business Systems Analyst, or Architect
- • Hands-on experience supporting and implementing SAP S/4HANA Production Execution and SAP S/4HANA Quality Management solutions
- • Experience with Laboratory Information Management Systems (LIMS) (or LabVantage or similar)
- • Experience leading projects and managing enhancement portfolios in manufacturing and quality environments
- • Experience working with software vendors and system integrators
- • Physical Demands- Continuously sitting for prolonged periods, as the job is administrative in nature
- • Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time
- • Work Environment - Work and environment fasted paced, requiring ability to remain focused under pressure
- • Mental Stress - There is pronounced pressure from deadlines, project management, accuracy, or similar demands
- • Ability to travel up to 20%
- • SAP S/4HANA certifications in Manufacturing or Quality Management
- • Experience in consumer products, food & beverage manufacturing industries
- • Experience with system validation and regulated environments
- • Knowledge of Agile, Waterfall, and hybrid project delivery methodologies
- • Experience with digital manufacturing and Industry 4.0 initiatives
- Equivalent combination of education and experience may be considered
Benefits
- Eligibility for performance-based bonuses based on company objectives.
- Medical/Dental/Vision Insurance
- Health Savings Accounts and Flexible Spending Accounts
- Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
- Short-term disability and long-term disability
- Pet Insurance
- Legal Benefits
- 401(k) Savings Plan with Company Match
- 12 Paid Holidays
- 10 Vacation Days and 5 Paid (Sick) Time Off Days
- Well-being Benefit
- Discount and Total Reward Programs
- This role is Homebased.
Company Overview
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