Note: The job is a remote job and is open to candidates in USA. Stride, Inc. is a company focused on internal management financial reporting, and they are seeking a Payroll Administrator to manage the payroll process from start to finish. The role involves ensuring compliance with payroll standards, handling tax notices, and supporting year-end activities.
Responsibilities
- Responsible for the independent end-to-end preparation and processing of exempt/non-exempt (biweekly) multi-state payroll using Workday and OSV
- Reconcile payroll from period to period
- Calculate and review prorated wages and deductions when necessary (e.g., new hires, terminations, status changes)
- Ensure tax and payroll deduction withholdings are accurate, including understanding of reciprocity rules
- Possess a solid understanding of Workday retros and their processing
- Maintain payroll records in compliance with SOX
- Troubleshoot and resolve payroll-related issues including tax adjustments for prior pay periods and years with minimal direction and supervision
- Consistently demonstrate customer service best practices by promptly addressing all employee inquiries, including tax and W-2 related questions—through the ticketing system, while ensuring compliance with SLA guidelines by resolving tickets within 24 to 48 hours
- Stay current on payroll and benefits legislation to ensure organizational compliance
- Independently manage all types of tax notices in collaboration with OSV, ensuring timely handling of notices, state and local registrations without delays
- Exhibit basic understanding of local tax requirements and termination laws across various states
- Assist with ad hoc management requests/projects (as requested) including but limited to year-end and W-2 as needed
Skills
- High School Diploma
- Five (5) years of payroll experience
- Three (3) years of Workday payroll experience
- Equivalent combination of education and experience
- Ability to clear required background check
- Familiarity with payroll processes, policies, and best practices
- Experience in using ticketing systems (e.g., Fresh service, Zendesk)
- Proven ability to prioritize and re-prioritize effectively as business needs evolve
- Experience collaborating with a diverse group of stakeholders
- Strong interpersonal skills and the ability to interact with all levels of the organization while delivering excellent customer service
- Problem-solving and judgment skills, with strong attention to detail
- Excellent written and verbal communication skills
- Demonstrated commitment to the development and growth of team members
- Advanced interpersonal skills and a flexible, business-partner mindset
- Strong time management and task management skills
- Ability to handle sensitive and confidential information with discretion
- Willingness to learn and take on new assignments
- Proficiency in Microsoft Office, particularly Excel
- Availability to work in the Eastern Time Zone and to work overtime as approved and needed, primarily on payroll days or other key occasions only
- Associate or bachelor's degree in accounting, Finance or related field and (5) year of related experience and/or training
Benefits
- Eligible employees may receive a bonus.
- Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
Company Overview