Note: The job is a remote job and is open to candidates in USA. CardFlight is a leading payments technology company that empowers small businesses across the United States to accept payments seamlessly through their flagship product, SwipeSimple. They are seeking a Payments Product Manager to serve as the payments domain expert, responsible for managing processor integrations, certification processes, and driving the product strategy for their payments infrastructure.
Responsibilities
- Providing product thought leadership on how all transactional components of our product function, how that maps to processor integrations, our roadmap for end-to-end certification processes, while working alongside the certification team on execution
- Managing processor integration and certification processes end-to-end, from intake paperwork through testing and delivery, including negotiating scope and requirements with certification analysts at major processors
- Serving as the primary point of contact with processors and card brands for compliance matters, emerging standards, and production issues, with the communication skills and relationship-building discipline to represent CardFlight effectively in high-stakes technical conversations
- Reviewing card brand compliance bulletins and emerging payments standards, developing a pragmatic point of view on where the product needs to evolve, surfacing and actioning those recommendations proactively
- Acting as CardFlight's internal expert on topics like emerging payment methods and standards, EMV kernels, certification intake requirements, and processor integration architecture, helping the broader team build knowledge
- Managing many concurrent workstreams across multiple active certifications and processor integrations simultaneously without losing attention to detail
- Reading and interpreting raw specification documents from card brands and processors, and translating them into clear, engineering-ready requirements, user stories, and Product Requirements Documents without requiring them to be pre-interpreted by someone else
- Identifying compliance obligations from standards bodies like EMVCo and PCI-DSS, card brand rules and processor integration specs, and proactively surfacing requirements before they become production issues
- Assessing how new user-facing features impact processor integrations and certification requirements, and flagging those dependencies early in the product development process
- Advocating for payments capabilities such as emerging authentication standards, network tokenization, or new payment methods by building the product case before they become urgent priorities
- Maintaining and executing against a roadmap that balances active certifications, new processor integrations, compliance obligations, and platform improvements
- Acting as the bridge between the payments team and the broader product organization, ensuring payments infrastructure priorities are visible, understood, and accounted for in the overall product roadmap
- Clearly communicating the reasoning behind roadmap decisions to engineering, operations, and partner teams so everyone understands not just what is being built but why
- Owning launch readiness by coordinating across teams to ensure documentation, certification sign-off, and engineering work are all aligned and complete before anything ships
- Deeply embedded in the payments team's culture and daily work, serving as a trusted partner to the certification team while bringing a product management lens to their priorities and processes
- Embedded in the engineering team's daily rhythm, attending standups, refinements, and sprint planning, and reviewing completed work to ensure it meets the intended product outcome before release
- Working with operations to share product requirements, review documentation, and train the team on how new features or compliance changes work so they can effectively support merchants after launch
Skills
- At least 3 years (and preferably 5-10+ years) of product management experience in payments
- Deep expertise in payments infrastructure
- Experience overseeing integrations into payment processors and experience with their certification processes
- Familiarity with shipping software that is developed and maintained in-house
- Comfort with the project-management overhead that payments certifications require tracking timelines, managing external partners, and coordinating across teams while keeping the product perspective front and center
- Deep understanding of processor certification processes (including 'Level 3' card present certifications) and hands-on experience managing certifications with major processors and card brands
- Familiarity with applicable standards like PCI DSS and EMVCo kernel lifecycles
- Ability to read, interpret, and translate raw processor integration specs and card brand rules into clear engineering requirements without needing them pre-interpreted by someone else
- Proven experience managing relationships with processors and card brands
- Strong written and verbal communication skills
- The ability to prioritize effectively across a complex, ever-shifting set of payments obligations, certifications, compliance mandates, processor integrations, and product requests
- A natural collaborator who can bring together engineering, operations, and external partners to move complex technical work forward
- Comfort working with product analytics tools and the ability to use data to support and defend product decisions
Benefits
- US location-neutral work environment
- Home-office equipment stipend
- Flexible paid time off
- Employee Engagement (Lunch & Learns, team building events)
- Learning & Development culture
- Comprehensive Health Benefits
- Annualized Company Performance Bonus: $8,000 – $20,000
- Company Stock Options: 10,000
- Remote flexibility and autonomy
Company Overview
Company H1B Sponsorship