Description
Thank you for your interest in the Work From Home Patient Services Representative position. This is a regular, full-time position with virtual training and employee benefits, and it is 100% remote. Come join our team!
Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients, and verify insurance. This is a virtual call center position, allowing you to complete tasks efficiently.
Company Culture and Environment
Anova Care fosters a supportive and collaborative environment, emphasizing the importance of a diverse workforce. Employees are encouraged to leverage their skills and experiences to contribute to the overall success of the company.
Career Growth and Development Opportunities
At Anova Care, there are various avenues for professional development and career advancement, allowing you to grow within the organization.
Detailed Benefits and Perks
In addition to amazing teammates, we also offer:
• Health, dental, and vision insurance with a variety of plans/costs partially subsidized by us
• Paid vacation
• Paid sick/personal days
• Approximately 12 paid holidays
• One-time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement for gyms, online classes, etc.
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match
Compensation and Benefits
Pay rate is \(27.00 - \)38.00 hourly.
Why you should apply for this position today
This role offers a unique opportunity to work remotely while providing essential services to patients. Joining our team means being part of a company that values diversity, offers comprehensive benefits, and supports your professional growth.
Skills
• Exceptional communication skills, both written and verbal
• Strong phone etiquette
• Proficient knowledge of Microsoft Office Suite
• Ability to manage high-volume calls effectively
• Attention to detail for scheduling and verifying information
Responsibilities
• Communicate with patients via phone
• Schedule appointments based on provided protocols
• Pre-register patients and verify insurance
• Maintain a private, noise-free, HIPAA-compliant workspace at home
Qualifications
• Minimum of one year of high-volume scheduling experience in a call center environment is preferred
• Medical experience is a plus
Education Requirements
• High school diploma or equivalent
Education Requirements Credential Category
• High school diploma or equivalent
Experience Requirements
• One year of high-volume scheduling experience in a call center environment is preferred
• Experience in a medical setting is a plus
Why work in Rapid City, SD
Rapid City offers a unique blend of natural beauty, outdoor activities, and a strong sense of community. Known for its proximity to the Black Hills and attractions like Mount Rushmore, living in Rapid City provides a wonderful quality of life with affordable living and a welcoming atmosphere.