Note: The job is a remote job and is open to candidates in USA. Deaconess Health System is a healthcare organization seeking a Patient Account Representative I. The role focuses on reviewing and resolving outstanding invoices, responding to patient account inquiries, documenting actions accurately, and supporting healthcare revenue cycle operations.
Responsibilities
- Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards
- Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days)
- Document all actions taken in a clear, concise, and accurate manner
- Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations
Skills
- Completion of High School or GED is required
- Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required
Benefits
- Remote work
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