Note: The job is a remote job and is open to candidates in USA. Acosta Group is hiring a Partner, Talent Operations to serve as the central liaison among client services, recruiting, event staff, and internal operations. The role coordinates staffing programs from planning through activation and post-event closeout, while supporting staffing readiness, payroll, billing, reporting, and program documentation.
Responsibilities
- Serve as the primary liaison among Client Services, Recruiting, event staff, onboarding, payroll, billing, and program leadership to deliver staffing targets across assigned programs
- Manage assigned staffing programs from initial planning through activation and post-event closeout
- Partner with Client Services to confirm staffing profiles, staff responsibilities, training requirements, locations, timelines, and activation priorities
- Monitor sourcing, screening, interviewing, hiring, onboarding, availability, and overall staffing progress across assigned programs
- Maintain visibility into staffing targets, pipeline coverage, candidate fallout, onboarding delays, and readiness risks, and escalate early enough to support corrective action
- Communicate staffing priorities, program changes, and next actions to Recruiting and internal partners, and ensure recruiters receive accurate, timely program information
- Update approved systems, program files, staffing trackers, and talent profiles with accurate changes, assignments, requirements, risks, and status information
- Coordinate with event staff before, during, and after activations to reinforce expectations, confirm readiness, and resolve issues
- Reconcile staff hours and related client billing information no later than 72 hours after each event, following approved processes
- Monitor and audit post-event reporting for completeness, compliance, and accuracy, and follow up on missing information
- Balance multiple programs, markets, and deadlines while maintaining consistent service, communication, and documentation standards
- Follow company requirements for equal employment opportunity, privacy, recordkeeping, background screening, I-9 support, payroll, and billing
Skills
- High school diploma or GED required; college coursework or a degree may be preferred based on business need
- One to three years of relevant experience in staffing, recruiting, talent operations, field operations, event operations, client service, or a related environment
- Experience coordinating multiple projects, markets, staffing needs, or deadlines in a fast-paced environment
- Strong written and verbal communication with candidates, field staff, clients, and internal partners
- Ability to maintain accurate records across staffing, applicant tracking, communication, scheduling, payroll, billing, and reporting tools
- Demonstrated prioritization, sound judgment, independent remote-work discipline, and responsible handling of sensitive information
- This is primarily a remote, computer-based role requiring frequent reading, analysis, judgment, basic business math, phone and video communication, and work with others
- The role will require weekend support based on program activation, and on occasional later evenings when necessary
- The employee must be able to perform the essential functions of the position, with or without reasonable accommodation
- Experience with high-volume, retail, merchandising, experiential, seasonal, event, or distributed field staffing
- Experience managing staffing readiness from planning through activation and closeout
- Experience reconciling time, payroll support data, billing support data, or post-event reporting
- Informal leadership, project ownership, or stakeholder-management experience; direct people-management experience is helpful but not required
Benefits
- Remote work arrangement
Company Overview