Note: The job is a remote job and is open to candidates in USA. IBM is seeking a Salesforce Package Consultant to design, implement, and support Salesforce CRM solutions. The role guides clients through business analysis, configuration, testing, training, user adoption, and client relationship management using Agile, Scrum, and Waterfall methodologies.
Responsibilities
- Develop tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings and your deep understanding of the platform
- Effectively guide clients through the entire process, from business analysis to system configuration and user adoption, ensuring a smooth software development lifecycle
- Conduct system testing, user acceptance, and change management programs to ensure a successful implementation and long-term user adoption
- Develop and deliver training programs to ensure clients can effectively utilize the implemented Salesforce solutions
- Collaborate with clients to understand their unique challenges and develop solutions to address their business needs
Skills
- Experience with designing, implementing, and supporting Salesforce CRM solutions, including LWC and integration
- Experience with Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle
- Experience in developing tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings
- Experience in conducting system testing, user acceptance, and change management programs to ensure a successful implementation
- Experience in guiding clients through business analysis, system configuration, and user adoption processes
- Experience with integrating Salesforce solutions with other systems and applications, leveraging APIs and data migration tools to ensure seamless data exchange and synchronization
- Experience in developing custom Lightning Web Components (LWC) to enhance Salesforce solutions and provide personalized user experiences
- Experience in applying Waterfall methodology principles to manage and deliver Salesforce projects, ensuring a structured and predictable approach to software development
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