Note: The job is a remote job and is open to candidates in USA. Genuine Parts Company is hiring a Sales Pro to promote NAPA products and services and grow business with new and existing customers. The role focuses on developing leads, increasing sales, presenting product information, and maintaining customer satisfaction.
Responsibilities
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Identify specific needs of customers and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
- Engage customers and keep them connected through all of NAPA's eSales programs
- Perform educational seminars, clinics and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
Skills
- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required
- Valid Driver's License
- Clear speaking and attentive listening skills
- Set expectations, meet commitments, track results, and manage accountability
- Bachelor's Degree
- Background in the Automotive Industry
Benefits
- Remote work
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