Note: The job is a remote job and is open to candidates in USA. Bray International is a global provider of industrial valves, actuators, and control products serving diverse process industries. The Outside Sales Representative manages a designated territory and customer base, drives customer satisfaction and new account acquisition, provides technical support, and collaborates with internal teams and customers to achieve sales goals.
Responsibilities
- Territory and Customer Management: Establish and manage sales objectives, goals, and forecasts for the designated territory
- Field Visits and Travel: Conduct regular field visits throughout the assigned region to engage with customers, understand their needs, and drive sales
- Technical Assistance and Product Education: Collaborate with customer technical teams to specify and apply industrial equipment, while offering ongoing product education and technical support
- Customer Relationship Building: Maintain and enhance relationships with existing customers, ensuring their satisfaction and loyalty while also identifying new business opportunities
- Dispute Resolution: Act as a point of contact for resolving customer disputes, working closely with office staff and factory personnel to address and resolve issues in a timely manner
- Sales Performance and Reporting: Regularly report on sales activity, market trends, customer feedback, and progress toward meeting or exceeding sales goals
Skills
- A minimum of 2 – 5 years of successful experience in an engineering or technical role within an industrial setting, preferably in valves, flow control products, or related industries
- Alternatively, equivalent sales experience is acceptable
- However, a high school diploma combined with relevant experience will also be considered
- Excellent verbal and written communication skills, including the ability to listen actively, clarify customer needs, and provide clear explanations
- Strong customer service skills with demonstrated ability to build, manage, and nurture long-term customer relationships
- Must be a self-starter with the ability to work independently, set personal goals, and take the initiative to achieve results
- Ability to understand and explain the application of industrial equipment in customer processes, identifying and addressing customer needs
- Proactive in identifying solutions and resolving customer challenges effectively and efficiently
- Willingness to travel extensively within the designated territory to meet with customers and support sales efforts
- Valid driver's license required; personal vehicle available for sales and service calls
- Must adhere to Bray's Drivers Policy, including maintaining adequate auto liability insurance and following company safety practices
- Frequent travel required (within the designated territory)
- Must have access to reliable transportation and be able to manage travel arrangements
- Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible
- A BS degree in Engineering, Business, or a related field is preferred
Benefits
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) with matching contributions
- Opportunities for professional development and advancement
- A smoke-free, drug-free workplace ensuring safety and productivity
- An exceptional company culture in a privately-owned business committed to engineered excellence
Company Overview