Note: The job is a remote job and is open to candidates in USA. Mazzella is a family-owned company that puts people first, and they are seeking a dynamic Account Manager to drive business growth and foster client relationships. The role involves collaborating with specialists to deliver personalized insights and solutions to industrial customers, while building long-term relationships and addressing operational challenges.
Responsibilities
- Sell products and services within an assigned territory and utilizes a consultative teaching approach through field visits, telephone sales and digital contacts to new and existing customers; recommends product and service enhancements that increase sales and capitalize on margin potential
- Understand customer base and Company products and services; seeks opportunities to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective
- Prepare, tailor, and present professional proposals that solve challenges and aid in closing business
- Partner with insides sales department to achieve customer retention goals
- Utilize the Company’s customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information which supports increased product sales goals
- Lead prospecting and sales conversations with Service, Inspection and Training by positioning with industry expert content and solutions and as one of the only true crane to floor providers through our Sell It All approach
- Partner with Segment Managers and vertical experts to develop, monitor and achieve segment/vertical targets and goals. Identify customer issues and partners with management to address any customer opportunities or threats
- Plan, organize, and coordinate with management to qualify leads opportunities, projects, or contract management; provide appropriate and timely follow up and information gathering for all provided and self-generated leads
- Maintain knowledge of competitive landscape; maintain knowledge of current OSHA and ASME Standards
- Other duties as assigned
Skills
- High school diploma or GED is required
- 3+ years of industrial sales or related industrial experience
- Experience working with manufacturers, industrial facilities, contractors, or distribution customers
- Strong communication and relationship-building skills
- Mechanical aptitude and a passion for problem-solving
- Ability to organize, prioritize, and manage customer relationships effectively
- Valid driver's license in good standing that meets company requirements
- Must be able to lift or pull a minimum of 50 pounds
- Solid written and verbal communication skills
- Demonstrated mechanical aptitude
- Strong analytical, conceptual and planning skills
- Excellent math skills and overall PC literacy (Microsoft Office)
- Detail oriented, self-motivated and disciplined with the ability to multi-task
- Must successfully complete drug screen, physical and E-Verify
- Experience in overhead lifting/rigging products
Benefits
- Paid time off
- Affordable and comprehensive health insurance
- Dental
- Vision
- 401(k) with company match
- Life insurance
- Disability insurance
- A real Work life/ Home life balance
- Growth and Development Opportunities including a Lifelong Learning Career Path
- Free Virtual Doctor visits with $0 copay (Teledoc)
- Tuition Reimbursement
- Market Competitive Salaries
Company Overview