Remote Operations Training Manager – Entry‑Level Data Entry & Technical Operations (No‑Phone) – Kenya – nexawork

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About nexawork – Connecting People, Places, and Possibilities

nexawork is a global leader in aviation services, dedicated to delivering world‑class travel experiences while championing a culture of ‘ohana – a spirit of family, hospitality, and mutual respect. With a fleet that spans continents and a commitment to safety, sustainability, and innovation, nexawork empowers its employees to make a meaningful impact on the lives of millions of travelers every day. Our remote workforce is an integral part of this mission, enabling talent from every corner of the world to contribute to our success without leaving their homes.

Why This Role Is a Game‑Changer

We are seeking a motivated, detail‑oriented professional to join our Technical Operations Training team as a Operations Training Manager. This is a fully remote, no‑phone position based in Kenya, designed for candidates who are eager to launch a career in aviation training, data entry, and operational support. Whether you are fresh out of university or have a few years of experience, this role offers a clear pathway to grow within a dynamic, fast‑moving industry.

Position Summary

Reporting to the Director of Technical Operations Training, the Operations Training Manager will oversee the design, delivery, and continuous improvement of training programs for over 500 aviation support professionals. The role blends curriculum development, instructor coordination, and data‑driven performance monitoring to ensure that every mechanic, technician, and support staff member receives high‑quality, compliant training that keeps nexawork’s aircraft safe, reliable, and ready for flight.

Key Responsibilities

• Program Management: Lead the end‑to‑end delivery of training curricula, including scheduling, resource allocation, and compliance tracking for line and base training across multiple aircraft types.
• Instructor Oversight: Supervise a diverse team of instructors, monitor their performance, and provide coaching to maintain instructional excellence.
• Curriculum Development: Design and update training modules using modern e‑learning platforms, virtual classrooms, and blended learning techniques.
• Quality Assurance: Conduct regular audits of training materials and assessments to ensure alignment with FAA/ICAO regulations and internal standards.
• Data‑Driven Insights: Analyze training effectiveness metrics, generate reports for senior leadership, and recommend improvements based on data trends.
• Stakeholder Collaboration: Partner with Technical Operations, Procurement, and Maintenance teams to identify skill gaps and tailor training solutions.
• Onboarding Coordination: Facilitate the seamless onboarding of new mechanics and support staff, assigning mentors and tracking progress through the essential training pipeline.
• Continuous Improvement: Lead needs‑assessment initiatives, gather feedback from trainees, and iterate on program design to enhance learning outcomes.
• Compliance Management: Ensure all training activities meet regulatory requirements, including Section 147 AMTS Air training standards.
• Travel & Flexibility: While the role is remote, occasional travel to nexawork facilities (including weekends or evenings) may be required to support critical training events.

Minimum Qualifications

• Bachelor’s degree in Aviation Management, Education, Engineering, or a related field.
• At least five (5) years of relevant experience in aviation training, technical operations, or a comparable environment.
• Minimum two (2) years of supervisory or team‑lead experience.
• Demonstrated ability to develop and implement strategic training plans that deliver measurable results.
• Proficiency with Microsoft Office Suite and familiarity with Learning Management Systems (LMS) and data analytics tools.
• Strong organizational skills with the capacity to manage multiple projects and meet strict deadlines.
• Excellent written and verbal communication skills, with the ability to influence stakeholders across functional boundaries.
• Willingness to travel internationally on short notice and work flexible hours, including weekends, when operational needs dictate.
• Eligibility to work in Kenya and, if required, in the United States without sponsorship.

Preferred Qualifications

• Experience with modern e‑learning delivery methods such as virtual classrooms, interactive modules, and blended learning solutions.
• Hands‑on background in aircraft maintenance or a related technical discipline.
• Certification in instructional design (e.g., ADDIE, ATD) or adult learning principles.
• Proven track record of using data analytics to assess training effectiveness and drive continuous improvement.
• Familiarity with FAA Part 147 regulations and Section 147 AMTS Air training standards.
• Fluency in additional languages spoken in the East African region (e.g., Swahili) is a plus.

Core Skills & Competencies

• Analytical Thinking: Ability to interpret complex data sets and translate findings into actionable training enhancements.
• Leadership: Inspire and guide a distributed team of instructors, fostering a culture of accountability and continuous learning.
• Technical Acumen: Solid understanding of aircraft systems, maintenance processes, and aviation safety standards.
• Project Management: Expertise in planning, executing, and closing projects on time and within budget.
• Communication: Clear, concise, and persuasive communication style, both written and oral.
• Adaptability: Thrive in a fast‑changing environment, quickly adjusting priorities to meet emerging operational demands.
• Collaboration: Work effectively with cross‑functional teams, building strong relationships across the organization.

Career Growth & Learning Opportunities

nexawork invests heavily in the professional development of its employees. As an Operations Training Manager, you will have access to:

• Mentorship from senior aviation leaders and seasoned training experts.
• Sponsored certifications in instructional design, aviation safety, and project management.
• Opportunities to lead high‑visibility projects that directly influence global safety performance.
• Pathways to senior roles such as Director of Technical Operations Training or Global Learning & Development Manager.
• Cross‑functional rotations that broaden your expertise in maintenance, procurement, and operational strategy.

Compensation, Perks, & Benefits

While exact figures are market‑dependent, nexawork offers a competitive compensation package that includes:

• Base salary aligned with industry benchmarks for remote aviation training roles.
• Performance‑based bonuses tied to training outcomes and operational metrics.
• Comprehensive health, dental, and vision coverage for you and eligible dependents.
• Retirement savings plan with employer matching contributions.
• Generous paid time off, including holidays, sick leave, and personal days.
• Remote‑work stipend covering home‑office equipment, internet, and ergonomic accessories.
• Professional development budget for courses, conferences, and certifications.
• Employee assistance programs, wellness initiatives, and access to a global network of colleagues.

Work Environment & Culture at nexawork

Our remote workforce is built on trust, autonomy, and a shared passion for aviation excellence. At nexawork you will experience:

• Inclusive Culture: A diverse, multicultural team that celebrates different perspectives and backgrounds.
• Collaborative Technology: State‑of‑the‑art collaboration tools that keep you connected with teammates across continents.
• Safety‑First Mindset: Every decision is guided by a commitment to the highest safety standards.
• Innovation Driven: Continuous investment in new training technologies, from VR simulations to AI‑powered learning analytics.
• Work‑Life Balance: Flexible scheduling, remote‑first policies, and a supportive leadership team that values personal well‑being.

Application Process

Ready to launch your aviation training career with nexawork? Follow these steps:

1. Submit your updated resume and a cover letter highlighting your relevant experience.
2. Complete the online assessment that evaluates your analytical and instructional design skills.
3. Participate in a virtual interview with the hiring manager and a senior member of the Technical Operations team.
4. Undergo background and drug screening in accordance with FAA and international security standards.
5. Receive a formal offer and begin your onboarding journey with a dedicated mentor.

Join nexawork – Make an Impact from Anywhere

If you are passionate about aviation, thrive in a remote environment, and possess the drive to shape the next generation of technical professionals, we want to hear from you. Bring your expertise, your enthusiasm, and your commitment to safety, and become a vital part of nexawork’s global family. Apply today and help us keep the world connected, one safe flight at a time.

Apply Now – Start Your Journey with nexawork!

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