Note: The job is a remote job and is open to candidates in USA. Curate is a company supporting Avision, a premier U.S. manufacturing representative group serving janitorial and foodservice disposable industries. The Operations & Sales Development Consultant will support field sales teams, distributors, manufacturer partners, and end users while managing customer service, sales development, pricing, CRM documentation, lead qualification, campaigns, and relationship growth.
Responsibilities
- Act as the primary point of contact between Purchasing and Sales for assigned distributors
- Develop and maintain strong working relationships with Distributor contacts and Manufacturer Partners
- Provide excellent customer service and sales support via email and phone, addressing inquiries related to accounts, products, pricing, services, shipments, tracking, special orders, and more
- Resolve service, quality, and return issues by collaborating with Manufacturer Customer Service teams
- Support Field Sellers throughout all stages of the sales cycle, helping with pre-call planning, opportunity reviews, campaign execution, and post-sale support
- Ensure consistent and timely communication with distributors regarding price increases, discontinued items, service updates, and more
- Manage pricing and quotes, including POD contracts, pricing profiles, and assisting with monthly rebate and deduction reconciliation
- Process and manage distributor local rebate programs, including new requests and renewals
- Maintain accurate distributor records within REVit and all system platforms; ensure all customer interactions and activity are properly documented
- Assist with bid submissions and manage order processing and order inquiries
- Handle objections and resolve customer concerns in a professional and solutions-oriented manner
- Ensure data accuracy and timely updates in CRM systems and related sales tools
- Source new sales opportunities through inbound lead follow-up and proactive outbound calls/emails
- Qualify prospects based on interest, budget, purchasing ability, and strategic fit
- Route qualified leads to field sales teams when appropriate for closing opportunities
- Support and assist in executing campaigns and promotions to boost pipeline and sales results
- Engage customers using tools such as SaleSpark™ to enhance outreach, strengthen relationships, and improve conversion
- Collaborate to optimize lead generation campaigns and nurture pipelines
- Build and maintain strong, long-term customer relationships through ongoing communication and support
Skills
- Demonstrated ability to prospect and target new sales opportunities
- Proven experience in inside sales or customer service
- Strong phone presence and excellent communication and interpersonal skills
- Self-motivated and goal-oriented with a strong sense of accountability
- Comfortable making daily calls and engaging customers directly
- Strong organizational and multitasking abilities, with keen attention to detail
- Accuracy in managing data, documentation, and CRM updates
- Problem-solving mindset with a customer-first approach
- Proficient in CRM systems, Microsoft Office Suite, and sales support tools
- Ability to collaborate effectively with internal departments and external partners
- Bachelor's degree in business administration, Marketing, or related field or equivalent experience
- 5+ years of progressive sales or business development experience
- Demonstrated ability to meet or exceed sales quotas and drive pipeline growth
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds
- Occasional travel by automobile, train or airplane
- Experience in B2B sales preferred, ideally within manufacturer's representative industry
Benefits
- Bonus program
- Positive and fun team environment
- Career growth opportunities
- Bonus opportunities
- 401K
- Medical, dental, vision, life, short- and long-term disability
- Paid Time Off and paid holidays
- Paid Parental Leave
Company Overview