Note: The job is a remote job and is open to candidates in USA. Thatch is building a technology-enabled healthcare system and is seeking an Operations Recruiter to support its growing team. The role owns full-cycle recruiting across Operations, develops scalable sourcing strategies and talent pipelines, partners with leaders on hiring plans, and manages multiple searches while helping evolve the recruiting function.
Responsibilities
- Own full-cycle recruiting across the Operations organization— spanning entry-level through senior leadership roles
- Flex to support recruiting for other functions across Thatch as business needs and hiring priorities evolve
- Partner with Operations leaders to define roles, calibrate on ideal candidate profiles, and deliver on hiring plans at every level of seniority
- Design and execute distinct recruiting strategies tailored to each level—from high-volume, high-velocity pipelines for entry-level and frontline support roles to targeted, relationship-driven searches for leadership positions
- Build creative, scalable sourcing strategies to fill high-volume roles, including hosting hiring events, partnering with universities and community/workforce organizations, and testing new channels to keep pipelines full
- Build and maintain robust pipelines of both passive and active candidates across the operations talent market
- Manage the full recruitment lifecycle at scale, ensuring a seamless and positive candidate experience regardless of role level or volume
- Communicate clearly and promptly to keep candidates, hiring managers, and leadership aligned throughout the process
- Balance multiple high-priority searches and high-volume requisitions simultaneously while contributing to the growth of the recruiting function as Thatch scales
Skills
- 4+ years of experience in full lifecycle recruiting, with direct experience recruiting for operations, support, or similarly high-volume functions across a range of seniority levels
- Demonstrated ability to flex between high-volume entry-level hiring and leadership searches
- Proven track record of designing and executing creative sourcing strategies (hiring events, university partnerships, community partnerships, etc.) to fill high-volume roles quickly and consistently
- A history of successfully placing strong operations talent and building high-performing support/operations teams
- Data-driven approach, with the ability to provide both quantitative and qualitative insights to hiring managers and leadership—especially around pipeline health, time-to-fill, and volume metrics
- Experience building or scaling talent programs within startups
- A track record of partnering with operations leadership on org design or headcount planning tied to growth or operational goals
- Prior recruiting experience within healthcare, health tech, or insurance—understanding the talent landscape and how to evaluate domain-relevant candidates
- Background recruiting for member/customer support or carrier/partner operations roles specifically
- Skilled at designing and running hiring events, career fairs, or campus/community recruiting programs
- Highly adaptable, creative, and eager to learn new skills or domains, with a strong desire to leverage new tools and resources to drive better outcomes for Thatch
- Comfortable building diverse and inclusive candidate pipelines
- Familiarity with Greenhouse
Benefits
- Fully distributed work arrangement
Company Overview