Note: The job is a remote job and is open to candidates in USA. Hawthorne Lane is hiring a hands-on Operations Manager to support a mission-driven startup during an important stage of growth. The role oversees contracts, vendor payments, financial workflows, documentation, and operational processes while collaborating with staff, vendors, accounting partners, and internal teams.
Responsibilities
- Manage the full lifecycle of operations contracts, from intake and preparation through approval, execution, amendments, and closeout
- Advise staff and coordinate with vendors and internal teams on contract requirements, documentation, approvals, questions, and timelines
- Maintain accurate contract records and monitor commitments, spending, renewals, deliverables, payments, and key deadlines
- Oversee contract-related invoices and vendor payments, resolving discrepancies and ensuring alignment with agreement terms
- Coordinate day-to-day financial operations with the outsourced accounting team, including vendor setup, expense coding, invoice processing, and outstanding items
- Support financial accuracy and monthly close activities by maintaining records, gathering documentation, reviewing transactions, and addressing discrepancies
- Develop and improve operational procedures, tools, and workflows while training staff on contracts, vendors, invoices, approvals, and related processes
- Provide broader operational support as priorities evolve, collaborating across teams to address gaps and ensure consistent documentation, follow-through, and execution
Skills
- Hands-on startup operations experience required
- You have at least four years of experience in a startup or private sector organization with constantly changing needs
- You are comfortable stepping into unfamiliar situations, assessing what needs to be done, and finding practical solutions without requiring extensive direction
- This role requires advanced Google Workspace experience
- You know how to manage multiple moving pieces, keep track of deadlines, and follow through on commitments in a timely manner
- You do not need every process to be fully defined
- You can distinguish between what requires immediate attention and what can wait and know when to bring others into the conversation
Benefits
- Remote work, requiring candidates to operate in Eastern or Central Time Zone
Company Overview