Note: The job is a remote job and is open to candidates in USA. Chemonics International is seeking a Director, Operations to provide senior operational leadership and integrated support for the Global Supply Chain Lab Team under the GHSC-PSM project. The role oversees operational execution, financial health, talent management, risk mitigation, consultant management, compliance, and stakeholder relations, while advising and supporting the Lab Program Director.
Responsibilities
- Develops management strategy to ensure proper support, management, and contractual oversight of a sizable group of short term consultants
- Oversees short term contract requirements, including timely submission of deliverables, budget management and cost control, timekeeping, management of short term period of performance, and productive client relations
- In collaboration with the Lab Program Director and as needed by GSC Integrated Supply Chain Managers, ensure procurement team needs are being met by in-country consultants and provide follow up to carry out deliverables in a timely fashion regarding international and decentralized procurement commodity orders, and waiver and customs clearance and related issues
- Lead operational execution of Lab Team strategy, ensuring alignment with project objectives and delivery against performance targets
- Under the leadership of the Lab Program Director, leads and significantly contributes to the development, implementation, and progress monitoring of lab program activities
- Serves as strategic advisor to the Lab Program Director, supporting decision‑making and acting on behalf of the Lab Program Director as needed
- Ensures relevant project systems and platforms are maintained to facilitate effective and compliant implementation of lab program activities
- As directed by the Lab Program Director, support strategic relationship management with Embassy, GHSD HQ, suppliers, or procurement teams with respect to consultant roster capabilities or services in country
- Supports Lab team progress monitoring and data analysis efforts and supports the Lab Program Director in regular and ad hoc corporate report-outs and presentations
- Oversees staff engagement and communications for the BU
- Serves as first-stop troubleshooter to the Lab Team, collaborating with internal and external stakeholders to develop solutions to address implementation challenges and meet client needs as they emerge
- Takes initiative to promote business opportunities, implement efficiencies, and realize cost savings for GHSC-PSM lab activities
- Anticipates project risk, implements strategies, and takes steps, including those that require cross-departmental and corporate-level collaboration, to lessen impact or mitigate those risks
- Serves as acting Lab Program Director, as required
- May contribute dedicated time to other workstreams and functions to achieve Lab Team goals, including project management and stakeholder engagement
- Provide leadership for talent management and workforce planning in partnership with project leadership and Human Resources
- Collaborates with HRBP on performance management, semi-annual talent reviews with SVP, talent acquisition, employee relations, and succession planning activities
- Oversee operational risk management, compliance, and governance to support effective and compliant lab activity performance
- Integrate operational activities across functions to drive efficiency, quality, and consistency
Skills
- Bachelor's degree or equivalent work experience required
- Minimum 8 years of relevant operations and project management experience
- Minimum 2 years of supervisory experience and leading teams
- Experience developing, leading, and managing global ST consultant teams, and managing complex portfolios
- Experience with in-country hiring, liaising with local counsel including local labor law requirements, recruitment, on-boarding and management of in-country staff and engagement of consultants in countries
- Experience with the GHSC-PSM project required
- Mastery of critical operational skills, including budget management, procurement and contractual compliance, talent sourcing and recruitment, client relations and knowledge of government client, and personnel management
- Strong client relationship management and strategic decision-making skills
- Experience conceptualizing, outlining, performing, and directing the writing of one-pagers, memos, and communications products
- Mastery of Microsoft Office suite (Excel, Word, PowerPoint)
- Demonstrated experience solving complex technical or operational problems and evaluating options based on relevant information, resources, and knowledge
- Demonstrates knowledge of artificial intelligence concepts and tools, with the ability to apply them appropriately and responsibly to support efficiency, decision‑making, and problem solving in a dynamic business environment
- Master's degree preferred
- Experience in international development or similarly complex environments preferred
- Language proficiency for assigned geographic area preferred
Benefits
- Paid time off
- Medical/dental/vision insurance
- ESOP
- 401(k)
- Other benefits to eligible US based employees
Company Overview