Note: The job is a remote job and is open to candidates in USA. Vallen is an industry leader in delivering flexible supply chain solutions. The Operations Analyst I supports the implementation, configuration, testing, and ongoing management of RFID-enabled inventory systems, including Grab and Go storeroom deployments. The role collaborates with customers and cross-functional teams, provides training and support, analyzes operational data, and contributes to inventory accuracy and process improvement.
Responsibilities
- Assist with the installation and deployment of RFID-enabled Grab and Go storeroom solutions at customer sites
- Support project teams during customer onboarding, site assessments, inventory setup, and go-live activities
- Configure, test, and verify RFID hardware, readers, cabinets, kiosks, networking equipment, and supporting software
- Conduct system testing, validation, and troubleshooting activities to support successful implementation
- Assist with inventory loading, item labeling, and RFID tag application activities
- Document installation activities and implementation outcomes
- Serve as an on-site resource during implementation activities and customer launches
- Provide basic training to customer personnel on system operation, inventory processes, and best practices
- Document customer requirements, operational challenges, and opportunities for process improvement
- Respond to customer inquiries and escalate technical issues to appropriate support resources as needed
- Collect, review, and analyze inventory, utilization, and operational data
- Monitor implementation metrics and support continuous improvement initiatives
- Assist in the development of reports, dashboards, and performance tracking tools to measure adoption and system performance
- Identify trends, discrepancies, and opportunities to improve inventory accuracy and operational efficiency
- Support the standardization of implementation processes, documentation, and best practices
- Maintain accurate project records, implementation checklists, and site documentation
- Assist with inventory audits, cycle counts, and reconciliation activities
- Support customer inventory management programs by helping ensure inventory accuracy, replenishment effectiveness, and compliance with established operational standards
- Collaborate with cross-functional teams to improve operational efficiency, customer satisfaction, and solution performance
- Adhere to company safety policies, customer site requirements, and operational procedures
Skills
- Equivalent combination of education, training, and relevant experience may be considered
- Strong analytical, organizational, and problem-solving skills
- Proficiency with Microsoft Office applications, including Excel
- Ability to learn and apply new technologies, software applications, and operational processes
- Strong verbal and written communication skills
- Demonstrated customer service and relationship management skills
- Valid driver's license
- Bachelor's degree in Business, Supply Chain, Operations, Information Systems, Engineering, or a related field preferred
Benefits
- Medical, Dental, and Vision Insurance
- Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
- 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
- Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
- Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
- Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
- Employee Assistance Program
- Employee Resource Groups for networking and team building
- Tuition Reimbursement Program
- Employee Referral Program
- Safety shoe and safety glasses reimbursement (based on position)
- Employee discounts through BenefitHub
- Advancement opportunities
Company Overview