Note: The job is a remote job and is open to candidates in USA. BDO USA provides assurance, tax, and advisory services to clients across the U.S. and around the world. The OnBase Systems Administrator & Architect leads the architecture, administration, governance, optimization, and strategic evolution of enterprise Hyland OnBase environments, while overseeing security, scalability, performance, reliability, integrations, and technical operations.
Responsibilities
- Defines and maintains enterprise-wide OnBase architecture standards and technical roadmaps
- Designs scalable content management, workflow, and case management solutions using OnBase
- Evaluates Hyland technologies and establishes governance standards for solution design, security, integrations, and deployments
- Provides technical leadership and architecture reviews for major OnBase initiatives
- Administers and maintains OnBase environments across Development, QA, UAT, and Production
- Configures and supports document types, keyword types, retention, forms, reports, dashboards, and WorkView applications
- Manages access, security groups, privileges, authentication integrations, upgrades, patches, migrations, and deployments
- Monitors system health, performance, storage, and availability; troubleshoot complex application, database, workflow, and integration issues
- Architects and oversees WorkView, Workflow, Unity Forms, Document Composition, Reporting Dashboards, and API-based solutions
- Partners with development teams on technical designs, coding standards, scalability, maintainability, and security compliance
- Supports integrations with Azure services, REST APIs, identity providers, ERP, GIS, CRM, and external government systems
- Assists with SQL design, reporting, and performance optimization
- Ensures alignment with government security requirements and organizational governance standards
- Supports audits, access reviews, disaster recovery testing, business continuity planning, and security incident resolution
- Maintains platform documentation, system diagrams, operational procedures, and configuration inventories
- Provides Tier III escalation support, lead root cause analysis, and mentor developers, administrators, and technical analysts
- Supports proposals, solution estimates, and technical discovery sessions for new programs
- Other duties as required
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering OR seven (7) or more years of experience in information technology or enterprise system administration, required
- Seven (7) or more years of Hyland OnBase experience, required
- Five (5) or more years of enterprise system administration experience, required
- Experience administering multi-environment OnBase implementations and supporting large-scale production environments, required
- Experience designing enterprise content management and workflow solutions, required
- Experience with SQL Server administration, optimization, and reporting, required
- Proficiency with OnBase Configuration, OnBase Studio, WorkView, Workflow, Unity Forms, Document Composition, Integration Services, and Reporting Dashboards, required
- Proficiency with Microsoft SQL Server, REST APIs, API integrations, Azure-hosted environments, and authentication technologies including Active Directory, Azure AD, SSO, and MFA, required
- Demonstrated understanding of enterprise architecture principles, platform governance, strategic planning, systems integration methodologies, and technical leadership practices within complex technology environments
- Strong skills in risk management, client communication, technical and business documentation, process improvement, problem-solving, mentoring, and cross-functional collaboration
- Ability to lead and influence technical and business stakeholders, manage competing priorities, and drive project deliverables in a fast-paced environment
- Proven ability to evaluate business and technical requirements, develop scalable solutions, and support organizational objectives through effective planning and execution
- Strong interpersonal and relationship management skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences
- Ability to travel up to 10% as required
- Experience with change management, release processes, disaster recovery, and high availability architectures, preferred
- One or more OnBase certifications, preferred: + OCSA + OCI + OCWA + OCWE + WorkView + API
- Microsoft Azure certification, preferred
- Agile development, DevOps, and CI/CD experience, preferred
Benefits
- Remote work arrangement
- Employee Stock Ownership Plan (ESOP), offering participants a stake in the firm's success through beneficial ownership
- Qualified retirement plan
- Opportunity to enhance financial well-being through ESOP participation
Company Overview
Company H1B Sponsorship