Note: The job is a remote job and is open to candidates in USA. TDS Telecom operates a combined voice, video, and data network infrastructure. The Network Specialist II will complete complex network design, engineering, configuration, and operational tasks with minimal supervision, provide subject matter expertise across network technologies, interact with vendors, mentor team members, and improve processes and standards.
Responsibilities
- Understands and follows established processes, and completes assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS’s combined Voice/Video/Data network infrastructure
- Makes use of quality improvement techniques, and drives team process/standards improvement
- Mentor co-workers on essential TDS network technologies,processes, network equipment, and products
- Utilizes vendor contact in accordance with TDS contractual obligations. Understands and initiates appropriate level of vendor use
- Grow technical skills as they pertain to TDS’s network infrastructure through a variety of mechanism including self-training, formal classes and coaching
Skills
- Bachelor's degree (or higher) -OR- 4+ years of professional experience
- 4 + years' experience in Voice/Data/Video networking
- Is familiar with the following area and has subject matter expertise in multiple technologies and their inter-workings:
- Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX
- Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM
- Voice Switching technologies including Legacy TDM and Softswitch technologies
- TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV
- Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications
- Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts
- Able to coordinate/lead a small cross-functional group to work specific network issues
- The ability to manage changing priorities for yourself and others and to handle several complex network tasks concurrently with minimum assistance required to help set priorities
- Scope of responsibility is primarily set by employee with minimum input from their manager
- Able to work with diverse individuals/teams/customers. Able to interact and work with others as part of a team. Understands the role s/he plays on the team, and how his/her work supports the team's goals. Often leads small groups and projects
- Able to take the lead to get complex issues resolved. Has the knowledge and skills to escalate issues when appropriate. Possesses expert knowledge of internal processes and tools
- Ability to work within a changing environment
- Good organizational and written/verbal communication skills
- Good presentation skills. Able to present technical concepts to project teams/management
- Positive attitude and team focus are required
- Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools
- The ability to make timely decisions
Benefits
- Medical Coverage (for associates scheduled to work 20 or more hours per week)
- Dental Coverage (for associates scheduled to work 20 or more hours per week)
- Vision Coverage (for associates scheduled to work 20 or more hours per week)
- Life Insurance (for associates scheduled to work 20 or more hours per week)
- 401(k) Plan (for associates scheduled to work 20 or more hours per week)
- Generous Vacation & Paid Sick Leave (for associates scheduled to work 20 or more hours per week)
- Seven Paid National Holidays & One Floating Holiday (for associates scheduled to work 20 or more hours per week)
- Paid Parental Leave (6 weeks after 12 months of employment; for associates scheduled to work 20 or more hours per week)
- Adoption & Surrogacy Assistance (for associates scheduled to work 20 or more hours per week)
- Employee Assistance & Wellness Programs (for associates scheduled to work 20 or more hours per week)
- Short-Term & Long-Term Disability (for associates working 30 or more hours per week)
- TDS Service Discounts (for associates working 30 or more hours per week)
- Education Assistance (for associates working 30 or more hours per week)
- Paid Volunteer Time (for associates working 30 or more hours per week)
- All associates will have the opportunity to participate in Associate Resource Groups, which are designed to encourage community and facilitate professional development.
- This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.
Company Overview
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