Note: The job is a remote job and is open to candidates in USA. Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators worldwide. They are seeking a highly skilled and experienced Network Operations Engineer to support the health and stability of their growing network infrastructure, focusing on onboarding customers and troubleshooting network performance issues.
Responsibilities
- Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks
- Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms
- Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience
- Work with internal teams to ensure that network issues including automation are resolved quickly
- Troubleshoot issues to identify issues at any layer of the OSI Model
Skills
- Experience with network operations troubleshooting, planning and deployment of network changes
- A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR's, RIR's, RPKI, routing policies, peering policies and architectures
- Understanding of technologies and protocols such as VxLAN, EVPN
- Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred)
- Understanding of networking in the cloud including VPC's, NFV, Direct Connect, and IPsec
- Skilled with documenting the troubleshooting processes for repetitive tasks
- Proactive approach to detecting network issues before they become a larger problem
- Experience opening and following up tickets with vendors and transit providers
- Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred
- Scripting in Python and knowledge of Ansible playbooks is a plus
- Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC
- Certifications such as CCNA, JNCIA are highly preferred
Benefits
- 100% company-paid insurance premiums for employee medical, dental and vision plans.
- 401(k) plan that matches 100% up to 4%, with immediate vesting
- Professional Development Reimbursement of $2,500 each year
- 11 Holidays + Paid Time Off Accrual + Rollover Plan
- Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
- $500 stipend for remote office setup in first year + $400 each following year
- Internet reimbursement up to $75 per month
- Gym membership reimbursement up to $50 per month
- Company paid Wellable subscription
Company Overview
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