Note: The job is a remote job and is open to candidates in USA. FreeUp is looking for an experienced NetSuite Developer / Engineer to provide ongoing technical support and development for their Oracle NetSuite ERP system. The role involves troubleshooting technical issues, maintaining and improving custom scripts and configurations, and ensuring the stability and efficiency of the NetSuite environment.
Responsibilities
- Develop, maintain, and modify SuiteScript customizations using SuiteScript 2.x
- Maintain existing custom records, forms, workflows, and scripts
- Write clean, efficient, scalable, and well-documented code
- Follow NetSuite development best practices
- Ensure customizations remain stable and compatible with future NetSuite updates
- Investigate and resolve technical issues affecting NetSuite functionality
- Diagnose SuiteScript errors, workflow failures, custom form issues, and system performance problems
- Perform root-cause analysis to identify recurring issues and implement long-term solutions
- Troubleshoot issues reported by internal users and provide timely resolutions
- Support technical issues affecting financial workflows, billing, and reporting
- Identify, prioritize, and resolve bugs affecting custom NetSuite functionality
- Test and validate bug fixes before deployment
- Monitor custom scripts for errors, failures, and governance issues
- Help maintain the overall stability and reliability of the NetSuite environment
- Deploy scripts and customizations across Development, Sandbox, UAT, and Production environments
- Follow established testing and change management procedures
- Maintain version control of custom code
- Monitor deployments to ensure successful implementation with minimal disruption to business operations
- Troubleshoot issues involving third-party integrations connected to NetSuite
- Assist with maintaining API connections and resolving synchronization errors
- Support testing following integration updates or vendor changes
- Work with external NetSuite partners when additional technical support is needed
- Maintain technical documentation for scripts, customizations, integrations, and deployments
- Document code changes, bug fixes, troubleshooting procedures, and system configurations
- Create documentation that supports future maintenance, troubleshooting, and knowledge sharing
- Work closely with Finance and other internal stakeholders to understand technical requirements and resolve system issues
- Clearly explain technical issues and solutions to non-technical stakeholders
- Collaborate with external NetSuite partners on complex technical issues and system improvements
- Provide technical guidance regarding NetSuite functionality, limitations, and potential solutions
Skills
- Strong experience developing and maintaining Oracle NetSuite using SuiteScript 2.x
- Proficiency in JavaScript
- Strong understanding of NetSuite development best practices
- Excellent analytical, debugging, and troubleshooting skills
- Ability to quickly diagnose complex technical issues and identify root causes
- Strong attention to detail
- Ability to write clean, maintainable, and well-documented code
- Strong written and verbal communication skills
- Ability to explain technical concepts clearly to non-technical stakeholders
- Strong organizational skills and the ability to manage multiple support requests, development tasks, and deployments at the same time
- Ability to work collaboratively with Finance teams, internal stakeholders, management, and external technical partners
- Basic understanding of accounting and financial workflows, including Accounts Receivable, Accounts Payable, General Ledger, billing, and financial transactions
- Experience troubleshooting third-party integrations and API connections
- Experience working with NetSuite across Sandbox, UAT, and Production environments
- Experience with version control and structured software development processes
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