Note: The job is a remote job and is open to candidates in USA. AECOM is a global infrastructure consulting firm dedicated to delivering a better world. They are seeking a highly motivated and experienced Navy Client Account Manager to drive sustainable account growth and manage client relationships primarily within the NAVY/NAVFAC sectors.
Responsibilities
- ID external drivers influencing the marketplace
- Determine where to allocate resources and investment dollars for growth
- Competitor and SB/SDB analyses
- Coordination and collaboration with AECOM's Regional Business Lines and Business Line Leaders (BLL)
- Develop opportunity targets based on market conditions and client acquisition strategies
- Establish growth goals with BLLs
- Flow down goals to Regional Engagement Teams
- Monitor and support Sales opportunities
- Keep Regional Execs informed
- Continually seek to improve overall Portfolio Quality and optimize across Regions/BLs
- On a monthly basis or more frequently as requested maintaining situational awareness of performance across the account
- Make sure bookings and pipeline align with monthly projections and if not, develop a brief situational report on why projections are not in alignment
- Weekly review and update of the SF pipeline
- Make sure there are capture plans for all major pursuits
- Assist with teaming and negotiating
- Ensure coordination with FBS & Marketing for max support
- De-conflict issues (perceived/real) among BLs
- Facilitate Risk Mgmt sign-offs/ pricing/ proposal review/ and all other unique federal requirements
- Own the big proposals
- Monitor Program Manager performance monthly for achieving bookings against contract capacity
- Keep a close eye on sub positions, and non-productive relationships
- Lead/ manage key relationships at all major clients: ie: NAVY/NAVFAC Regions, Engineering Commands, Research & Development Centers, etc
- Work closely with the AF and Army CAMs as some opportunities are funneled to other agencies for execution
- Coordinate these cross opportunities
- Closely oversee corrective actions and personally monitor recoveries to ensure client satisfaction
- Maintain situational awareness
- Serve on JV Boards for larger programs to stay abreast
- Work closely with FBS to ensure FAR compliance
- Maintain situational awareness of contract performance
- Personally review all CPAR reports and rebuttals
- Talk with major PgMs at least monthly
- Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage
- Maintain an Account level Focus Group communication strategy to provide YTD status against goals & other relevant account metrics
- Communicate progress up the chain
- Work positively across Business Line and Regional boundaries
- Promote the AECOM brand; inspire participation in professional activities & paper development
- Be a prime mover in building the DOW team of teams
- Spread the vision and team accolades
- Maintain HR requirements for assigned staff
- Develop and negotiate goals for each
Skills
- Bachelor's degree in architecture, engineering or other related discipline that aligns not only with AECOM's Business Lines but with the needs of the NAVY/NAVFAC client
- At least 12 years of experience working with US Federal government agencies on Architect-Engineering programs to include at least 6 years of leadership experience or demonstrated equivalency of experience and/or education
- Travel required throughout CONUS and some OCONUS travel driven by project and opportunity needs
- Due to the nature of the role, US citizenship is required
- Master's or PhD degree in architecture, engineering or other related discipline that aligns not only with AECOM's Business Lines but with the needs of the NAVY/NAVFAC client
- Engineer/Architect Professional Registration (PE or AIA)
- Achieved the rank of Navy Civil Engineer Corps Captain or higher
- PFAS knowledge
- Brooks Act procurement experience
- Energy Performance Services Experience
- Waterfront design and construction experience
- Airfield design and construction experience
Benefits
- Medical, dental, vision, life, AD&D, disability benefits
- Paid time off
- Leaves of absences
- Voluntary benefits
- Perks
- Flexible work options
- Well-being resources
- Employee assistance program
- Business travel insurance
- Service recognition awards
- Retirement savings plan
- Employee stock purchase plan
- Relocation assistance is not available for this position
- Flexibility for primarily remote work schedules
Company Overview