Note: The job is a remote job and is open to candidates in USA. Warfighter AI is a Wartime Company dedicated to enhancing the capabilities of Warfighters. The Mission Operations Engineer will support implementation teams, train and mentor users, and develop new platform use cases while ensuring customer success.
Responsibilities
- Provide desk-side training to analysts
- Develop data integrations, applications, and workflows within the platform, with the help of AI
- Train analysts and operators in a classroom setting
- Embed with user groups to deeply understand workflows
- Proactively develop relationships with users at customer sites and surface use case gaps
- Build initial dashboard products and assist users in developing analytical questions
- Remain current on the latest platform features and capabilities
- Staff the Help Desk by responding to user requests and troubleshoot issues with the engineering team
- Provide timely and detailed feedback to the engineering team about product performance
- Consistently communicate product or user issues to the team
Skills
- Prior hands-on experience with enterprise data and analytics platforms required
- Technical background with working knowledge of Python, Java, and/or JavaScript/TypeScript
- Strong communication skills with the ability to break down and demonstrate complex concepts in an accessible manner
- Ability to work independently and as part of a team
- Ability to travel domestically and internationally up to 50% of the time
- U.S. citizenship (as required by U.S. Government contract)
- TS/SCI clearance eligibility (as required by U.S. Government contract)
- Military, Special Operations, or Law Enforcement experience highly preferred
- Experience briefing high-level military stakeholders highly preferred
- Experience fusing intelligence capabilities in support of operations
Company Overview