Note: The job is a remote job and is open to candidates in USA. Veridic Solutions is seeking an experienced Microsoft 365 End User Training & Adoption Consultant to support a Microsoft 365 modernization initiative. The role develops and delivers training, creates learning materials, supports users throughout migration and adoption, and collaborates with IT leadership, project teams, and business stakeholders.
Responsibilities
- Develop and deliver engaging Microsoft 365 end-user training for employees with varying levels of technical experience
- Conduct both virtual and instructor-led classroom training for corporate, plant, and remote employees
- Train users on:
- Microsoft Teams
- Outlook / Exchange Online
- OneDrive
- SharePoint Online
- Microsoft 365 / Office applications
- Teams meetings, chat, channels, and collaboration
- Cloud-based file sharing and document management
- Explain the differences between legacy/on-premises workflows and Microsoft 365 cloud-based processes
- Create practical training materials, including:
- User guides
- Quick-reference guides
- FAQs
- Presentations
- Step-by-step documentation
- Recorded training sessions
- Develop role-based training for different user groups and business functions
- Support user adoption before, during, and after the Microsoft 365 migration
- Provide floor-walking, office hours, and go-live support as needed
- Gather user feedback and identify additional training and adoption needs
- Collaborate with IT leadership, project teams, and business stakeholders to align training with the deployment schedule
- Promote Microsoft 365 best practices for productivity, collaboration, communication, and document management
Skills
- 5+ years of experience in professional training, technical training, change management, or user adoption
- Strong hands-on knowledge of the Microsoft 365 ecosystem
- Demonstrated experience delivering Microsoft 365 end-user training
- Strong knowledge of:
- Microsoft Teams
- Outlook
- OneDrive
- SharePoint Online
- Microsoft Office / Microsoft 365
- Experience supporting on-premises Microsoft environment migrations to Microsoft 365 cloud services
- Experience creating end-user training documentation and learning materials
- Ability to effectively train both technical and non-technical audiences
- Excellent presentation, communication, and interpersonal skills
- Ability to simplify technical concepts and explain them in practical business terms
- Experience delivering both virtual and classroom-based training
- Ability to work independently while partnering effectively with IT leadership, project teams, and business stakeholders
- Experience supporting Microsoft 365 migrations or enterprise cloud transformation initiatives
- Experience in manufacturing, industrial, plant, or distributed workforce environments
- Experience delivering training across multiple physical locations
- Microsoft 365 adoption or organizational change management experience
- Familiarity with Microsoft adoption tools, training platforms, or Learning Management Systems (LMS)
- Microsoft 365-related certifications are a plus, but not required
Benefits
- 100% Remote
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