Note: The job is a remote job and is open to candidates in USA. ACI Worldwide is a leader in payment solutions, and they are seeking a Group Product Manager, Platform & API to lead product strategy and execution for their API and developer experience platform. The role involves managing a team of Product Managers, defining the product vision and roadmap, and collaborating with various stakeholders to drive platform adoption and standardization.
Responsibilities
- Define and own the API / SKD and developer experience product vision and roadmap — near-term execution and 2– 3 year strategic direction — aligned to the broader platform strategy
- Translate platform consolidation and simplification priorities into a concrete API and integration roadmap
- Establish clear ownership boundaries for the sub-domains within the platform
- Own the end-to-end lifecycle of API / developer experience products — discovery, roadmap, delivery, adoption, and retirement
- Define and track platform success metrics: time-to-first-successful-call, integration time, API adoption/reuse, developer NPS, reliability/incident rate
- Prioritize investment across new capability development and technical debt / consolidation, backed by data
- Lead, coach, and grow a team of Product Managers aligned to platform sub-domains
- Instill a discovery-first, hypothesis-driven approach to product decisions across the team
- Hold the team accountable for outcomes, not output
- Partner with Engineering, Architecture, Security/Risk, and consuming product teams to drive platform adoption and standardization
- Represent platform investment tradeoffs and sequencing to senior stakeholders with data-backed recommendations
- Act as the escalation point when platform priorities conflict across consuming teams
- Evaluate and champion the responsible use of AI-enabled tools, automation, and emerging technologies to enhance developer experience, accelerate product delivery, improve decision-making, and drive measurable productivity gains across the platform product portfolio
- Identify opportunities where AI capabilities can create customer, partner, or operational value while ensuring compliance with security, risk, and governance requirements
Skills
- 10-12+ years in product management, including experience leading platform, API, or developer-facing products at scale
- Prior experience managing or mentoring other Product Managers
- Payments, financial infrastructure, or other regulated / high-trust domain experience
- Strong technical fluency — able to evaluate API design and architecture tradeoffs directly with Engineering
- Track record of building roadmap and strategy in ambiguous, undefined problem spaces
- Exceptional stakeholder management and cross-level communication — able to influence engineers and executives in the language each needs
- Data-driven decision making with a clear bias to action
- Experience partnering with Risk / Compliance / Architecture functions in a regulated environment
- Bachelor's degree, or higher education, in Computer Science, Engineering, or related field
- Experience at a company where API / platform was the core product
- Experience in a banking / fintech environment where risk and velocity had to coexist
- Direct experience with real-time payment rails or card network integrations
- Change management experience
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