Why hirequest?
At hirequest, we are redefining the way health‑care information flows across the nation. Our mission is to empower providers, insurers, and patients with accurate, secure, and timely data that fuels better clinical decisions and smoother billing cycles. As a leader in the health‑information services space, hirequest blends cutting‑edge technology with a people‑first culture, ensuring every team member feels valued, challenged, and equipped to grow.
Our remote workforce spans the United States, and we pride ourselves on fostering a collaborative, inclusive environment where every voice matters. Whether you’re a seasoned data‑entry professional or someone eager to launch a career in medical records, hirequest offers the tools, training, and mentorship you need to thrive.
Position Overview
Job Title: Remote Medical Records Data Entry Associate – ICD‑10 & CPT Coding Specialist
Requisition ID: 2024-10924
Openings: 1
Location: Remote (US‑CA‑Redding preferred for time‑zone alignment)
Employment Type: Full‑time, Monday‑Friday, 8:00 am‑5:00 pm PST (overtime available)
Compensation: Competitive hourly rate of $16.50 /hr, with performance‑based incentives and overtime pay
Start Date: Immediate – we’re ready for you to join the team today!
What You’ll Do – Core Responsibilities
- Document Preparation & Organization: Gather, sort, and ready source documents—including medical bills, patient charts, and insurance forms—for entry into hirequest’s secure data platform.
- Accurate Data Capture: Enter both alphabetic and numeric information, such as patient identifiers, procedure codes (ICD‑10, CPT), dates of service, and billing amounts, ensuring 99.9% accuracy.
- Quality Assurance: Perform double‑checks by comparing entered data against original documents, correcting errors, and flagging inconsistencies for resolution.
- Discrepancy Resolution: Identify missing pages or incomplete information, follow standard operating procedures to resolve issues, or route problematic files to the team lead.
- Security & Compliance: Adhere strictly to HIPAA regulations, maintain confidentiality of all protected health information (PHI), and follow hirequest’s data‑security protocols at all times.
- Database Maintenance: Execute daily backup routines, monitor system health, and report any technical anomalies to the IT support team.
- Clerical Support: Perform ancillary tasks such as electronic filing, email correspondence, scanning, and proofreading to keep the workflow seamless.
- Continuous Improvement: Contribute ideas for process enhancements, participate in periodic audits, and stay current with evolving coding standards.
Essential Qualifications – What You Must Bring
- Education: High school diploma or equivalent (GED) is required.
- Typing Speed & Accuracy: Minimum 40 words per minute (WPM) with a proven ability to achieve 8,000–10,000 keystrokes on a 10‑key numeric pad test.
- Experience: At least 6 months of hands‑on data‑entry experience, preferably within a medical office, billing department, or health‑information setting.
- Technical Proficiency: Comfortable using standard office equipment (computer, fax, copier, scanner, telephone) and navigating multiple software applications, including Microsoft Word, Outlook, Excel, and web‑based portals.
- Regulatory Knowledge: Solid understanding of HIPAA privacy and security rules, with a demonstrated ability to handle PHI responsibly.
- Medical Coding Familiarity: Exposure to ICD‑10, CPT, or HCPCS coding systems is highly desirable, though not mandatory; training will be provided for the right candidate.
Preferred Qualifications – Nice‑to‑Have Extras
- Previous experience in a remote or virtual work environment.
- Certification or coursework in medical coding, health‑information management, or a related field.
- Experience with electronic health record (EHR) systems such as Epic, Cerner, or Meditech.
- Advanced Excel skills (pivot tables, VLOOKUP, data validation).
- Demonstrated ability to meet or exceed productivity targets while maintaining high data integrity.
Key Skills & Competencies
- Attention to Detail: Spotting even the smallest discrepancy before it becomes a billing error.
- Time Management: Prioritizing tasks to meet daily entry quotas without sacrificing quality.
- Communication: Clear written and verbal communication for collaborating with team leads, supervisors, and external partners.
- Problem‑Solving: Quickly identifying root causes of data gaps and implementing corrective actions.
- Adaptability: Comfort with evolving coding standards, software updates, and workflow changes.
- Ethical Judgment: Upholding confidentiality and compliance standards at all times.
Career Growth & Learning Opportunities at hirequest
hirequest is committed to your professional development. As a Data Entry Associate, you will have access to:
- Structured Training Programs: Comprehensive onboarding covering HIPAA, ICD‑10/CPT coding basics, and hirequest’s proprietary data platform.
- Certification Support: Financial assistance for pursuing Certified Coding Associate (CCA) or Certified Professional Coder (CPC) credentials.
- Mentorship: Pairing with senior data analysts and coding specialists who will guide you through complex cases.
- Career Pathways: Clear advancement routes to roles such as Senior Data Entry Specialist, Coding Analyst, Quality Assurance Auditor, or Remote Operations Supervisor.
- Cross‑Functional Exposure: Opportunities to collaborate with billing, compliance, and IT teams, broadening your skill set beyond data entry.
Work Environment & Culture
At hirequest, remote work is more than a perk—it’s a core part of our identity. We provide:
- Flexible Home Office Stipend: A one‑time allowance to set up an ergonomic workstation.
- Virtual Team Building: Regular video coffee chats, online games, and quarterly virtual retreats to keep the community spirit alive.
- Diversity & Inclusion: A commitment to building a workforce that reflects the communities we serve, with employee resource groups and inclusive policies.
- Transparent Communication: Weekly town halls, open‑door virtual office hours with leadership, and a robust internal messaging platform.
- Health & Wellness: Access to tele‑health services, mental‑health resources, and a wellness allowance for fitness or mindfulness apps.
Compensation, Perks & Benefits
While the base hourly rate starts at $16.50, hirequest offers a comprehensive benefits package designed to support you both professionally and personally:
- Health Coverage: Medical, dental, and vision plans with employer contributions.
- Retirement Savings: 401(k) plan with company match up to 4% of salary.
- Paid Time Off: Generous PTO accrual, plus paid holidays and sick leave.
- Performance Bonuses: Quarterly bonuses tied to accuracy rates, productivity, and team goals.
- Learning & Development: Subscription to online learning platforms (LinkedIn Learning, Coursera) and a yearly education stipend.
- Employee Assistance Program (EAP): Confidential counseling, legal advice, and financial planning services.
- Technology Support: Company‑provided laptop, high‑speed internet reimbursement, and IT help‑desk access.
How to Apply
If you are meticulous, tech‑savvy, and passionate about safeguarding health information, we want to hear from you. Click the link below to submit your resume, cover letter, and any relevant certifications. Our recruiting team reviews applications on a rolling basis, and qualified candidates will be contacted for a virtual interview within 5 business days.
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At hirequest, your work directly impacts the quality of care patients receive across the country. By ensuring that every line of data is entered accurately and securely, you become an essential part of a larger mission to improve health outcomes and streamline the billing ecosystem. Take the next step in your career—apply now and become a valued member of our remote data‑entry family.
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