About brighthush
brighthush is a trailblazing, technology‑driven health information company that empowers clinicians, payers, and patients with accurate, timely, and actionable data. Our mission is to transform the way medical information is captured, coded, and shared—making healthcare more efficient, transparent, and patient‑centered. With a culture rooted in collaboration, continuous learning, and a relentless commitment to excellence, we are building a future where every health record is a reliable source of insight. As a remote‑first organization, brighthush offers the flexibility and autonomy that modern professionals crave, while still fostering a vibrant, supportive community through virtual team events, mentorship programs, and regular knowledge‑sharing sessions.
Why This Role Matters
Accurate medical coding is the backbone of the entire healthcare ecosystem. It ensures that providers receive fair reimbursement, that payers can make informed decisions, and that patients receive the right care at the right time. As a Remote Medical Data Entry Associate at brighthush, you become the guardian of data integrity—reviewing, verifying, and entering clinical information that directly impacts the financial health of our partners and the quality of care delivered across the nation. Your meticulous attention to detail and unwavering commitment to compliance will help maintain the highest standards of data accuracy, regulatory adherence, and revenue integrity.
Key Responsibilities
- Code Review & Verification: Examine assigned diagnoses and procedures, applying ICD‑10‑CM, CPT, HCPCS, UHDDS, and HIPAA coding guidelines to assign the most specific, accurate codes. Cross‑reference coding manuals, electronic references, and payer‑specific edits to eliminate errors.
- Clinical Clarification: Reach out to physicians, nurses, and other clinical staff via secure messaging or phone to resolve ambiguities, ensuring that all necessary information is captured for precise coding. Document clarification notes in the system for audit trails.
- Regulatory Compliance: Stay current with evolving coding standards, payer policies, and federal regulations. Proactively pursue continuing education, attend webinars, and maintain certification to keep your knowledge of CPT, HCPCS, and ICD updates sharp.
- Data Entry & System Management: Utilize web‑based tools, coding books, and multiple information systems (including EPIC, Cerner, and proprietary billing platforms) to accurately enter demographic, insurance, and encounter data. Perform routine data quality checks and resolve system alerts.
- Audit Participation: Assist in internal and external audits by providing required documentation, identifying lost charges, and verifying billing accuracy. Contribute to corrective action plans that improve revenue cycle performance.
- Charge Capture & Billing: Gather and verify charges from a variety of sources—physician notes, operative reports, lab results—ensuring that all billable services are captured and documented correctly before submission.
- Account Management: Select the correct patient account, verify billable charges, and provide detailed comments for future reference. Reconcile discrepancies between charge entries and payer remittance advice.
- Stakeholder Communication: Respond promptly and professionally to inquiries from provider offices, internal billing teams, and payer representatives. Maintain a high level of customer service and clear communication logs.
- System Updates & Registrations: Create new patient registrations in EPIC when required, ensuring accurate encounter recording, insurance verification, and billing eligibility.
- Continuous Improvement: Identify workflow bottlenecks, suggest process enhancements, and participate in team huddles aimed at increasing coding efficiency and reducing denial rates.
Essential Qualifications
- High school diploma or equivalent; associate degree in health information management or related field is a plus.
- Demonstrated strong attention to detail and a passion for accuracy in data handling.
- Excellent written and verbal communication skills, with the ability to convey complex clinical concepts in clear language.
- Basic understanding of medical terminology, anatomy, and coding principles.
- Comfortable using web‑based tools, spreadsheets, and electronic health record (EHR) systems.
- Self‑motivated, organized, and able to manage multiple tasks in a fast‑paced, remote environment.
- Reliable high‑speed internet connection and a dedicated, distraction‑free workspace.
Preferred Qualifications (Nice to Have)
- Prior experience in medical coding, billing, or health‑information data entry.
- Familiarity with ICD‑10‑CM, CPT, HCPCS, and HIPAA guidelines.
- Hands‑on experience with EPIC or other major EHR platforms.
- Certification in medical coding (e.g., CPC, CCS) or a related credential.
- Knowledge of payer policies, reimbursement processes, and denial management.
- Experience working in a remote‑first or distributed team environment.
Skills & Competencies
- Analytical Thinking: Ability to interpret complex clinical information and translate it into accurate, billable codes.
- Technical Proficiency: Comfortable navigating multiple software applications, troubleshooting basic technical issues, and learning new platforms quickly.
- Time Management: Prioritize tasks effectively to meet daily and weekly productivity targets while maintaining quality standards.
- Collaboration: Work seamlessly with clinicians, billing specialists, IT teams, and external payers to resolve data discrepancies.
- Adaptability: Quickly adjust to changes in coding guidelines, payer requirements, and technology updates.
- Integrity: Uphold confidentiality, comply with all regulatory standards, and protect patient information at all times.
- Customer Service Orientation: Provide courteous, solution‑focused support to internal and external stakeholders.
Career Growth & Learning Opportunities
At brighthush, we believe that your professional development is as important as your day‑to‑day contributions. As a Medical Data Entry Associate, you will have access to a robust learning ecosystem designed to accelerate your career trajectory.
- Structured Onboarding & Mentorship: A comprehensive onboarding program pairs you with seasoned coding experts who guide you through platform nuances, coding best practices, and compliance expectations.
- Continuous Training: Regular live webinars, recorded modules, and interactive workshops cover the latest coding updates, payer policy changes, and emerging health‑information technologies.
- Certification Support: Tuition reimbursement and exam fee coverage for advanced certifications such as CPC, CCS, or specialty credentials (e.g., RHIT, RHIA).
- Clear Career Pathways: Demonstrated performance can lead to roles such as Senior Coding Specialist, Billing Analyst, Revenue Cycle Manager, or Quality Assurance Lead.
- Cross‑Functional Exposure: Opportunities to collaborate on data‑analytics projects, health‑informatics initiatives, and revenue‑cycle optimization studies.
- Leadership Development: Access to leadership bootcamps, project‑management training, and mentorship circles for those aspiring to supervisory positions.
Work Environment & Culture
brighthush’s remote‑first model means you can work from anywhere while staying connected to a dynamic, collaborative team. Our culture is built on four foundational pillars:
- Flexibility: Choose your own hours within core collaboration windows, allowing you to balance work, family, and personal pursuits.
- Inclusivity: A diverse workforce that values different perspectives, backgrounds, and experiences. Employee resource groups (ERGs) foster belonging and advocacy.
- Innovation: Continuous improvement initiatives encourage creative problem‑solving, process automation, and the adoption of emerging health‑tech tools.
- Recognition: Regular shout‑outs, peer awards, and performance bonuses celebrate achievements and reinforce a culture of appreciation.
- Community: Virtual coffee breaks, wellness challenges, quarterly town‑hall meetings, and an annual company‑wide retreat build camaraderie and keep the team spirit alive.
Compensation, Perks, and Benefits
While specific figures may vary based on experience and location, brighthush offers a competitive salary package that includes:
- Competitive base pay aligned with industry standards for remote medical data entry roles.
- Performance‑based bonuses and incentive programs tied to coding accuracy and productivity metrics.
- Comprehensive health, dental, and vision insurance plans with multiple coverage options.
- 401(k) retirement plan with generous company match.
- Paid time off (vacation, sick leave, and holidays) plus flexible work arrangements.
- Professional development stipend for courses, certifications, conferences, and industry memberships.
- Access to an employee wellness portal, mental‑health resources, fitness reimbursements, and ergonomic home‑office allowances.
- Annual company‑wide retreat, virtual team‑building events, and celebration of milestones.
- Technology package including a laptop, monitor, headset, and secure VPN access.
How to Apply
Ready to join a team that values precision, integrity, and innovation? Click the link below to submit your application and take the first step toward an exciting career with brighthush. We look forward to learning how your skills and passion can help us shape the future of health information.
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Closing Statement
If you are a detail‑oriented professional who thrives in a remote environment, enjoys collaborating with clinical teams, and is eager to grow within a forward‑thinking health‑information company, brighthush wants to hear from you. Bring your passion for accurate coding, your commitment to excellence, and your desire to make a tangible impact on the healthcare ecosystem. Apply today and become an essential part of a mission‑driven organization that is redefining how medical data fuels better patient outcomes.
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