Note: The job is a remote job and is open to candidates in USA. The University of Arkansas for Medical Sciences is a collaborative healthcare organization focused on education, research, clinical programs, and improving patient care. The Master Clinical Application Analyst supports EMR Services and primarily the Epic Beacon application, leading application configuration, testing, implementation, maintenance, troubleshooting, workflow improvement, and team coordination.
Responsibilities
- Leads the configuration, maintenance, testing, and optimization of assigned applications to ensure system integrity, efficiency, and compliance with organizational and regulatory requirements
- Partners with users, operational teams, IT teams, and vendors to identify business needs, define workflows, develop solutions, and communicate system changes and capabilities
- Leads troubleshooting and resolution of complex system issues, including root-cause analysis, prioritization, escalation, documentation, and communication with stakeholders
- Oversees application integration, testing, security, and production changes to support data integrity, system stability, clinical operations, and regulatory requirements
- Leads and supports IT projects, system implementations, and application upgrades, including planning, requirements gathering, testing, documentation, and implementation
- Provides leadership, mentorship, and guidance to analysts, including workload management, coaching, performance feedback, issue escalation, and team communication
- Develops and maintains system documentation, training materials, reports, audit trails, change controls, and business continuity procedures
- Supports project cost analysis, estimates, budget validation, and other fiscal or metric-related activities as needed
- Maintains required certifications and stays current on industry, regulatory, and technology changes that may impact assigned applications
- Performs other duties as assigned
Skills
- Master's degree in computer science, nursing, or a related healthcare field, plus four (4) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application, **or**
- Bachelor's degree in computer science, nursing, or a related healthcare field plus six (6) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application, **or**
- Associate's degree in computer science, nursing, or related healthcare field plus eight (8) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application, **or**
- High School diploma/GED plus ten (10) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application required
- Required certification: Epic Beacon
- Must be certified in accordance with the [IT Epic Certification Policy,](https://sharepoint.uams.edu/services/itteamsite/Shared%20Documents/IT%20Policies%20and%20Procedures/Business%20Policies/Epic%20Certification%20Policy_201808.pdf)
- Must be proficient in using Microsoft Office Professional software suite
- Working knowledge of Microsoft Project and Microsoft Visio
- Excellent written and verbal communication skills
- Two years in a leading role with teams or projects is preferred
Benefits
- Remote work only
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Company Overview