Note: The job is a remote job and is open to candidates in USA. Syndio is a pay governance and compensation intelligence platform that helps organizations make fair, compliant pay decisions. The Marketing Operations & Program Manager will manage cross-functional marketing initiatives, oversee marketing systems and processes, track budgets and vendors, and provide reporting and portfolio visibility to marketing leadership.
Responsibilities
- Build and maintain project plans for major cross-functional marketing initiatives (product launches, campaigns, executive events, partner programs), with clear milestones, owners, and dependencies
- Run recurring cross-functional standups and check-ins for shared projects, keeping stakeholders aligned and unblocked
- Track deliverables and status in a system of record, maintaining a single source of truth for what's in flight across the org
- Identify risks and bottlenecks early, and escalate or resolve them before they threaten a deadline
- Partner with initiative owners (Brand, Content, PMM, Revenue Marketing, PR) to define success criteria up front, and build the tracking to measure against it after launch
- Maintain a rolling view of marketing's full project portfolio for the SVP of Marketing and leadership team: what's active, what's coming, where the capacity constraints are
- Own and administer core marketing systems and tools (project management platforms, marketing automation/CRM touchpoints as applicable, reporting dashboards)
- Manage marketing budget tracking, vendor onboarding/contracts administration, and purchase order workflows
- Design and maintain repeatable operating processes: campaign intake, creative request workflows, approval chains, content calendars
- Build and maintain reporting on marketing performance and operational health for leadership and board-level updates
- Serve as the process owner for how work enters the marketing org and how it's prioritized across competing demands
- Work closely with Brand/Creative, Content/Communications, Revenue Marketing/Events, and Product Marketing leads to understand upcoming needs and build realistic plans around them
- Partner with Sales, Product, and Executive teams on marketing's role in cross-org initiatives (e.g., major launches, executive events, partner announcements)
- Serve as a dotted line to revenue operations to stay up to date on technology, workflows, and shared success outcomes
- Act as a trusted operator for the SVP of Marketing, someone who can take a half-formed initiative and turn it into a structured, trackable plan without needing heavy hand-holding
Skills
- 4-7 years of experience in marketing operations, marketing project/program management, or a hybrid of both, ideally in B2B SaaS or a similarly fast-moving environment
- Demonstrated ownership of project management tooling (Monday.com, Notion, Asana, or similar) at a team or org-wide level, not just individual task tracking
- Experience running cross-functional standups or working sessions with stakeholders across brand, content, product marketing, and revenue marketing
- Comfort building project plans from scratch for ambiguous, multi-stakeholder initiatives, and driving them to completion without direct authority over the people involved
- Operational fluency: budget tracking, vendor management, process design, and reporting infrastructure
- A systems-thinking mindset: someone who sees how the pieces of a marketing org connect and builds processes that scale, rather than one-off fixes
- Strong written and verbal communication; able to translate status and risk clearly for both individual contributors and executive stakeholders
- Bias toward structure and follow-through: this person creates order in ambiguity rather than waiting for it to be handed to them
- PMP, Agile/Scrum, or similar project management certification
- Experience supporting executive-level events or major public launches (product, brand, or category launches)
- Familiarity with marketing automation platforms (Marketo, HubSpot, Salesforce) from an operations/admin standpoint
Benefits
- Syndio Equity. So you can share in Syndio’s success
- Flexible Vacation Policy. We encourage our team to recharge when they need to (includes up to 25 days PTO in UK) plus paid sick & safe time, compassion leave, and voting leave.
- Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
- Life Insurance & Disability. Syndio covers the full premium.
- Remote within the US (East Coast preferred)
Company Overview