Note: The job is a remote job and is open to candidates in USA. Rockwoods is hiring a Marketing Cloud Engagement Developer to design and manage customer journeys, automations, and messaging logic in Salesforce Marketing Cloud Engagement. The role focuses on personalized omnichannel experiences across email, SMS, push, and web, while integrating CRM and Data Cloud signals, monitoring performance, and ensuring regulatory compliance.
Responsibilities
- Journey Orchestration – Build and maintain multi-step journeys in Journey Builder, Automation Studio workflows, and dynamic content using AMPscript and SSJS
- Omnichannel Strategy – Partner with personalization developers to align cross-channel offers; manage conflict resolution and campaign sequencing
- Integration & Reporting – Configure Marketing Cloud Connect, synchronize CRM data, and build attribution dashboards for performance insights
- Compliance – Ensure all messaging meets GLBA, TCPA, Fair Lending, and privacy requirements; maintain audit-ready documentation
- Optimization – Monitor deliverability, campaign performance, and continuously improve engagement outcomes
Skills
- 5+ years in application/software/data-integration development
- 3+ years hands-on with Salesforce Marketing Cloud Engagement (Journey Builder, Automation Studio, Email Studio, Content Builder, Contact Builder)
- Strong skills in AMPscript, SSJS, SQL, and API integrations
- Salesforce Certified Marketing Cloud Developer required
- Email Specialist or Data Cloud Consultant
- Experience in regulated industries and cross-channel personalization preferred
Benefits
- Remote work arrangement
Company Overview